Title: Infrastructure Integration Specialist (N/S)
Location: Toronto, ON Hybrid
Mode: Contract
Must haves:
Deep networking experience with various technologies.
Incident response experience.
Must have cloud expertise in networking technologies.
Must have client relationship skills
Nice to have:
Prior OPS experience.
Deliverables:
The Resources will act as a subject matter expert on a variety of datacenter networks and cloud projects initiatives such as:
- Enabling and supporting the day-to-day operations of the Government of Ontario's datacenters (GDC, Colo3 and Business Connect), cloud providers (Azure, Amazon Web Services (AWS), IBM and Google clouds).
- Designing configuring advance security for existing Applications Hosting environment on premises and new cloud providers.
- Assist with complex migration from on premise to the public cloud providers.
- Assist in developing operational procedures and sustaining the Government Cloud offerings.
Key Responsibilities:
- Improve and support the day-to-day operations of AHS and Cloud applications (ex: patching, monitoring, etc).
- Integrate and secure cloud services for applications.
- Provide Operational Support for Networking/Security for GDC/Colo3, Business Connect/OPCS/Perimeter Firewalls for Azure and AWS 3. Daily operational changes, Incident/problem management.
- Provide on call/standby support when required. Closure of tickets in a timely manner, Keeping clients/management up to date on ticket status. Must adhere to Service Level Agreement (SLA) metrics, device maintenance.
- Providing technical MoP for all changes.
- Ability to provide acquire network captures and articulate/document capture and point or root cause. Ability to work on Network/Security Project Initiatives along with all keep the lights on (KTLO) activities.