Company Overview
At IMS, we're transforming the way the world drives. As a leading provider of connected car and telematics solutions, we deliver cutting-edge services and analytics to insurers, governments, and enterprises worldwide.

Our cloud-based DriveSync platform is at the heart of what we doan industry-recognized solution that empowers smarter decision-making and better driving outcomes. From enhancing road safety to enabling intelligent mobility strategies, our technology is designed to make driving safer and smarter for everyonefrom global insurers to local governments and everyday drivers.

Join us as we continue to shape the future of mobility.

Description

At IMS, were on a mission to make driving safer and smarter through connected car and telematics innovation.
As a Platform Engineer, youll play a critical role in supporting that mission by collaborating with infrastructure, cloud, and engineering teams to build, maintain, and continuously enhance the availability, security, and performance of our production and test environments.
In this role, you will be responsible for:

• Ensure platform security, reliability, and performance across systems deployed in Canada, the UK, and AWS cloud environments
• Contribute to key projects, platform optimizations, and ongoing maintenance initiatives
  
• Help drive scalability, observability, and operational excellence
  

If youre passionate about infrastructure, cloud, and systems engineeringand want to help shape the future of mobilitywe want to hear from you!

Requirements

We know you will have a wide skill set, but to thrive in this role we think you will need:

- Excellent customer-facing/customer service skills.
- Linux System Administration.
- A thorough understanding and commercial experience of AWS cloud technologies, e.g., EC2, ECS, Route53, S3, EFS.
- Scripting languages (at least proficient in two), e.g., Python, Bash, PowerShell.
- Understanding of containerization, microservice architecture and cloud/software design patterns, GitLab or similar for CI/CD.
- Understanding and implementation of security hardening and vulnerability management.
- Understanding and management of identity providers and SSO configurations (Azure AD , Ory, Cognito, Firebase)

- Understanding of Site Reliability Engineering and key concepts

- Proficient in Infrastructure as Code pipeline deployments and pipeline version control within Terraform or CloudFormation.

- Various Database architecture experience, e.g., MySQL, MariaDB, Cassandra.

- Observability Systems, e.g., Nagios, New Relic

- Able to troubleshoot/work under pressure, meet deadlines.

- Previous experience in a cloud engineering role.
- AWS certified as SysOps Administrator / Solutions Architect / DevOps Engineer.
- Understanding of SEIM setup and administration, e.g. Arctic Wolf
- Database architectures, both relational and NoSQL, e.g., RDS, DynamoDB, Athena, Cassandra
- Experience with virtualisation platforms such as VMWare, Hyper V
- Storage and Data availability systems, e.g., HP Nimble, NetApp.
- Networking and Domain Communication, e.g., LDAP,DNS, VPN, Firewalls.

- Data Centre experience, e.g., cable management, HDD swap-out.

- Backup systems, e.g., Veeam, misc. cloud-based.

- Configuration Management, e.g., Ansible, Puppet.

- Thorough understanding of Infrastructure as Code principles and related tech such as Terraform or CloudFormation

- Enhanced experience of AWS cloud technologies, e.g., ECS, EC2, VPC, Lambda, CFS. Ideally AWS certified.

- Observability Systems, e.g., New Relic, CloudWatch, SquadCast

- ITIL Qualified or awareness of the framework.
Bonus Qualifications:

- Experience with Linux system administration and troubleshooting.

- Basic knowledge of AWS cloud technologies such as EC2, S3, RDS, and ECS.

- Exposure to databases such as MySQL, MariaDB, or Cassandra.

- Understanding of monitoring tools (New Relic, CloudWatch, Nagios).

- Awareness of ITIL frameworks and structured service operations.

- NISC2 or similar security qualifications or knowledge

Why should you join us?

• Brand new collaborative, open-concept office for those days when you want to work collaboratively in person! Were located in the Waterloo tech hub: the David Johnson Research + Technology Park
• Flexible remote working options
• Opportunity to work within a global team
• Were an innovative technology leader with plans for growth in the global telematics industry. These are some exciting times!
• Company-paid group health (and dental) benefits program, with no waiting period - they start from day one!
• RRSP matching program

• Flexible holiday policy to really make the most of your time and wellbeing
  
• 'Work From Anywhere' Policy - work almost anywhere in the world for 30 days per year!
• Paid volunteering days
• Employee Assistance Program and an enhanced maternity/paternity package
• Kudos Hub - a peer-to-peer recognition system, where you can recognize others using points. These points can be collected and redeemed against a huge catalog of rewards!
  

Even if you do not meet all of the above criteria, please consider applying! If you have any questions, do not hesitate to get in touch with our HR team, [email protected]
IMS is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.