Job Title: Service Coordinator

About the Role

Cedarglen Homes, a leader in residential home building, is looking for a Service Coordinator to manage warranty service requests and ensure an exceptional customer experience. This role is ideal for someone detail-oriented and customer-focused, with an interest in home construction.

Key Responsibilities

• Handle warranty and service inquiries, ensuring timely follow-ups and resolutions.
• Maintain accurate documentation and coordinate with homeowners, trades, and internal teams.
• Problem-solve and negotiate solutions while fostering strong relationships.
• Work both independently and collaboratively in a fast-paced environment.

Qualifications

• Experience in warranty service and customer support (administration, documentation, follow-ups, and negotiations).
• Strong communication, organizational, and analytical skills.
• Ability to work independently with urgency and adaptability.
• Post-secondary education and computer proficiency are assets.
• Industry experience is preferred.

Employment Type

• Full-time

We welcome your resume, and cover letter outlining why you would be a great fit for our team. Position is available immediately. Only applicants selected for an interview will be contacted.