• Meeting and event support, including room, technology and catering setup
• Monitoring meeting room usage and helping to optimize space utilization
• Providing basic technology support, helping with Internet and other connectivity (including Targus port replicator), connecting to meeting/Zoom rooms, and acting as a liaison to IT helpdesk and other experts for more complex IT and hardware issues
• Acting as a point of contact and liaison for facilities maintenance issues and requests
• Gather feedback from office users on what is working well and what could be improved
• Maintaining and troubleshooting space utilization monitors and digital signage
• Helping visitors locate meeting rooms
• Managing inventory and stocking of kitchen and office supplies
• Sharing recommendations for local restaurants and amenities
• Supporting and promoting events for employees to socialize
• The employee experience staff will be expected to perform other office management and related functions if workload permits.

Qualifications:

• HS Diploma or equivalency required; higher education preferred.
• Minimum 1-2 years experience of related corporate facilities experience.
• Proficient in Word, Excel, Outlook, MS Teams.
• MUST possess exceptional customer service and people skills;
• Must be adaptable to a dynamic environment with the ability to learn new skills quickly.
• Strong ability to problem solve; finds new solutions to new or complex problems.
• Excellent written, oral, and verbal customer service skills; ability to communicate effectively and professionally at all levels.
• Strong initiative required; ability to work independently with minimal direct supervision; ability to manage time effectively.
• Able to remain diplomatic in stressful situations; team oriented and has the capacity to build strong working relationships both within the team and with external stakeholders/customers.
• Punctual, dependable, and dedicated to achieving operational excellence.
• Maintain a consistently professional approach, with a willingness to take ownership and responsibility.
• Able to walk, bend, kneel, stand, and/or sit for extended periods of time.
• Able to lift or move 40lbs or greater at times.