Job Title: Quality Assurance Analyst

Company: UnionWare

Location: Winnipeg, Manitoba, Canada (Hybrid – once per month onsite)

Type: Full-Time

Reporting to: Product Development Manager

UnionWare are looking for an experienced Quality Assurance Analyst to support our growing team.

About UnionWare:

UnionWare provides comprehensive software solutions tailored specifically for labor unions, helping them streamline operations such as membership management, dues processing, case tracking, and member communications. Designed to centralize data and automate routine tasks, UnionWare's platform improves efficiency, transparency, and engagement. With decades of experience, the company supports unions across North America and Australia, offering tools that adapt to the unique needs of organized labour.

The Role:

The Quality Assurance Analyst is responsible for creating an end-to-end test plan, executing it, and managing all its activities to ensure that all its objectives are met and that the solution works as expected.

Key Responsibilities:

• Review functional and design specifications to ensure a complete understanding of deliverables.
• Identify test requirements from specifications, map test case requirements and design test coverage plan.
• Develop, document, and maintain manual and automated functional test cases.
• Participate in daily stand-ups, sprint retros, planning meetings, and team meetings.
• Execute and evaluate manual or automated test cases and report test results.
• Identify any potential quality issues per the defined process and escalate potential quality issues immediately to management.
• Triage bugs or issues reported by staff.
• Ensure that validated deliverables meet functional and design specifications and requirements.
• Isolate, replicate, and report defects and verify defect fixes.
• Other related duties as assigned.

About You:

• A University degree in Computer Science or Business Administration or equivalent work experience.
• 2+ years of software testing experience (traditional client/server and web-based software).
• Experience with manual and automated testing (experience with TestComplete is an asset).
• Basic knowledge of VB.NET/VBScript.
• Basic understanding of SQL.
• Experience with code-based units is an asset.
• Experience with XML is an asset.
• Excellent client service and communication skills.
• Ability to understand and create test plans from specifications or verbal communications.
• High work standards, work ethic, task completion, consistency, follow-up, accuracy/attention to detail, time management.
• Personal management skills-accountability, self-management, adaptability, creativity, initiative, implementation skills, and problem-solving.
• Legally authorized to work in Canada and can commit to Manitoba office 1 x per month.

For more information about UnionWare, please visit our website at www.unionware.com.

We thank all applicants for their interest; however, only those candidates selected for an interview will be contacted.

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