Job Duties:

• Evaluate and authorize sales orders in accordance with company procedures
• Collaborate with the sales team to ensure comprehensive documentation and proper credit applications are filed for each sale
• Monitor and process customer payments, address inquiries about customer accounts, and resolve any payment discrepancies.
• Offer guidance and support to the sales team in dealing with unpaid invoices and assist in collections efforts.
• Manage daily bank deposits and reconcile bank transactions.
• Handle credit processing and returns, following established protocols.
• Regularly review aging reports and take proactive measures by contacting customers with overdue balances to facilitate prompt payments.
• Analyze and document information about customers' financial status and collection efforts.
• Forecast cash receipts and escalate collection issues to the appropriate internal and external stakeholders.
• Provide prompt and accurate responses to accounts receivable inquiries from employees and customers.
• Assist in month-end, quarter-end, and year-end processes and reporting, including accounts receivable and deferred revenue reconciliations.
• Maintain meticulous and organized files and documentation, complying with company policies and accounting practices.
• Undertake any other pertinent accounting duties as needed.

Skills/Experience:

• Minimum of 3 years' experience in accounts receivable within an ERP environment.
• Minimum of 3 years' experience in accounts receivable with collections and dispute resolution
• Exhibit proficiency in customer collections, maintaining customer relationships, and assessing customer credit.
• Demonstrated experience in preparing accounts receivable and deferred revenue reconciliations, along with monthly reporting.
• Competency in data entry, generating invoices, forms, and reports using an ERP system.
• Ability to make independent credit decisions based upon company guidelines
• Ability to adapt to changing priorities and requirements.
• Must be proficient in Word, Excel, Outlook
• Excellent verbal and written communication skills.
• Must be detail oriented and be able to work under pressure