Infrastructure & Cloud Operations Manager
Location: Remote within Canada (preferred timezone coverage: East or West Coast)
Full-Time | Permanent

About the Role
Our client is seeking an experienced and hands-on Infrastructure & Cloud Operations Manager to lead a Canada-based infrastructure and cloud operations team (3–4 members). This team is responsible for managing infrastructure builds for AWS-based managed services.

The ideal candidate is a former SysAdmin or DevOps engineer who has transitioned into leadership but remains technically capable when needed. This is a leadership-heavy role with some hands-on operational responsibilities. You'll be responsible for mentoring, setting priorities, and driving operational efficiency within the team.

Key Responsibilities

• Lead and mentor a distributed team of infrastructure/cloud engineers
• Prioritize and delegate tasks to ensure focus on high-impact work
• Act as a key escalation point for high-priority incidents
• Ensure infrastructure is secure, scalable, and well-maintained
• Oversee delivery of cloud infrastructure projects (primarily AWS)
• Support long-term infrastructure strategy while maintaining visibility on day-to-day operations
• Promote a culture of continuous learning and collaboration
• Contribute to systems architecture and documentation as needed

What You Bring

• Strong background in Linux system administration (Ubuntu preferred)
• Proven experience in SysAdmin, DevOps, or Infrastructure Engineering roles
• Hands-on experience with AWS and other cloud platforms
• Familiarity with tools like Terraform, Ansible, or Puppet
• Experience with modern CI/CD, automation, and containerization (e.g., Docker)
• Excellent communication and leadership skills
• Ability to work independently and adapt in a fast-paced environment
• Prior experience managing technical teams or projects is highly desirable

Nice to Have

• Experience in global support models
• Familiarity with open-source tools and environments
• Exposure to Education or Public Sector environments
• Experience with Nginx, Apache, PostgreSQL, MariaDB, Redis, etc.
• Scripting with Python or Bash

Perks & Benefits

• Comprehensive group health insurance (health, dental, vision, life, LTD) fully covered for you and your dependents from day one
• 20 paid vacation days annually, with rollover flexibility
• 10 paid personal/sick days per year
• Group RRSP matching after one year of employment
• Professional development allowance after six months (training, certifications, conferences)
• Company-provided laptop and docking station
• $1,000 home office setup allowance
• Flexible hours and fully remote work environment
• Supportive team culture and opportunities for growth
• Work with cutting-edge open-source technologies in a global setting

Interested?
If you're a people-first technical leader with a strong background in cloud infrastructure and a passion for building high-performing teams—we'd love to hear from you.

Apply now to learn more!