Come work for the best! We are looking to hire an enthusiastic and driven Parts Technician. To be a successful candidate for this position, you should have effective communication skills and excellent customer service and persuasive negotiating skills. At Bayview Kenworth, we set each member up for success by providing comprehensive, highly specialized training for each position within our organization, complete with on-the-job training and ongoing personal development. We welcome you to apply today to join our family at Bayview.
Responsibilities
- Handle parts requirements of customers through counter service and outside sales.
- Meet monthly parts sales objectives and stay aligned with the company's business goals.
- Maintain a high level of customer service.
- Conduct face to face or via telephone scheduled meetings with potential customers.
- Deliver parts to customers in accordance with purchases and company policies.
- Prepare detailed invoices and customer statements.
- Must record lost sales to maximize the MDI program and reduce obsolescence.
- Able to follow directs from supervisor.
- Work closely with inside parts sales team and support personnel to develop strategies and share knowledge regarding customers and products.
- Assist in inventory cycle counts
- Maintain store cleanliness.
- Assist in maintaining the by monitoring the market.
- Assist with shipping and receiving, unloading trucks, checking in merchandise, matching purchase orders and distributing to sales associates for processing.
- Follow-up on shortages and expedite through reporting to the Parts Manager.
- Must be able to operate a fork Lift
- Physically capable of lifting up to 50lbs on your own.
- Able to understand and comply with company policies and procedures.
- Participate in merchandising and promotional activities.
- Keep up with latest industry developments by attending meetings, training, and workshops.
Qualifications:
- Valid Driver's license and clean driver's abstract
- Outside sales experience with strong consultative sales skills is considered an asset.
- Exceptional customer service skills
- Knowledge of heavy-duty/medium duty truck parts is preferred.
- Good written and oral communication skills
- Detail-oriented and good listening skills
- Proficiency in Microsoft Office applications.
We offer:
- Competitive pay rates
- Participate in quarterly bonus program by meeting sales targets
- Extended Health Care
- Dental Care
- Vision Care
- Paid time off
- Employer match RRSP
- Health and wellness reimbursement
- Safety Footwear reimbursement
- Ongoing training.