Are you a hospitality enthusiast with a flair for the food and beverage industry? If you are seeking an exciting role in a vibrant workplace, look no further than Regina's coolest independent hotel (hint- it's us)! Were on the hunt for a Restaurant & Pub Supervisor to join our dynamic Crew.
Your mission? Step in to assist in overseeing the DISH Restaurant, Knotted Thistle Pub, and Room Service operations, and elevate our food & beverage experiences to new heights.
Your primary accountabilities include:
- Oversee scheduling, including approving shift swaps.
- Review payroll hours for accuracy.
- Work hands-on with servers, assisting with hosting, food running, coffee prep, answering the phone and guest service tasks.
- Actively support floor operations without taking tables, stepping in for room service when needed.
- Manage liquor and supply inventory and ordering.
- Coordinate and execute reservations and special event arrangements.
- Mentor and assess new trainees through floor shadowing and skills evaluations.
- Address escalated service recovery situations promptly during shifts.
- Lead floor operations for both DISH and Knotted Thistle, ensuring smooth service and team support.
Qualifications:
- Minimum 3 years of experience in the Food & Beverage industry.
- Strong hands-on approach and willingness to work shoulder-to-shoulder with the team.
- Proficient in using Point of Sale (POS) systems.
- Experience with Microsoft Office applications.
- Excellent interpersonal skills and a passion for engaging with the public.
- Ability to resolve customer issues with professionalism and empathy.
- Strong leadership skills with the ability to multitask effectively.
- Primarily available for day shifts, with flexibility to work evenings for large reservations or private events.
- You have a Serve It Right Certificate or are willing to obtain it.
About Us:
As an independent, locally owned establishment, we invest in our hotel, foster an exceptional Crew, and strive for unparalleled guest experiences. Our Core ValuesAbove & Beyond, Fastidiousness, Got This, Unconventional, and Neighbourlysteer us toward service excellence. Our offerings include free parking, daily Crew lunches, health benefits, engaging staff events, and other fantastic perks.
Ready to dive into the thrilling world of hotel accounting? Visit https://atlashotel.bamboohr.com/careers/245 and tell us why you should be our newest member of The Atlas Crew!