Southern Irrigation is actively looking for a Full-Time Inside & Counter Sales Person for our Medicine Hat location. The successful candidate should excel in customer service, have good communication skills, and a positive attitude.

Job Title: Inside & Counter Sales

Location: 1566 Gershaw Dr SW, Medicine Hat, AB

Job purpose: This positions primary responsibilities are to increase sales and profitability by building and maintaining strong relationships with customers primarily through phone, email, and at the sales counter.

Key Result Areas

Customer Service Strong relationships are being built and maintained

Sales Total sales and margin goals are set and met

Technical knowledge Training (product knowledge and application) goals are set and met

Teamwork Communicating, mentoring, networking, and helping other team members, departments, or locations

Job Duties and Responsibilities

Deliver personalized attention to each customer, providing the best in quality service and value

Take ownership of key accounts with face-to-face interactions, company swag, showing interest in their projects, etc

Answer customer inquiries via phone and email and process POS transactions and payments at the front counter

Work effectively within customer relationship management (CRM) software (creating leads, following up on leads, turning leads into orders, following up on purchases)

Monitor quote success rates and watch for trends; reporting details on reasons for unsuccessful quotes in CRM software for sales lead review

Attend year-round training sessions and product knowledge seminars, pursue industry certifications when training and testing is available

Work with team mates to learn, mentor, and assist with workload

Competencies

Irrigation theory and product knowledge

Working understanding of costs, pricing, margin, mark-up, and currencies

An empathetic communicator, able to see things from the other persons point of view

Excellent time-management, planning, organization, and people skills

Understands the drivers of return on investment for each client

Core Values

Work ethic; be punctual, intelligent and efficient

Win as a team; care for your coworkers professionally and personally

Wow our customers; be respectful, intuitive, personal and efficient

As a provider of intelligent water solutions, Southern Irrigation strives to be best in the industry, and in return we provide amazing opportunities for our people.

Southern Irrigation offers impressive employee benefits such as 100% employer-paid health benefits plan, RRSP matching, culture and community events, and opportunities for employee bonuses.

At Southern Irrigation we know our success is based on having all A players rowing in the same direction. OurWork(hard),Win(as a team), andWow(our customers) attitude makes the environment at Southern Irrigation both challenging and fun.