Hours: The working schedule will be three days a week, from 9:00 AM to 3:00 PM.

Who We Are

At Good Shepherd, we are committed to providing hope and enhancing dignity and self-determination for individuals and families. To learn more about Good Shepherd, visit our website at www.goodshepherdcentres.ca

Reporting to the Director of Clinical Operations, the Seniors Program Administrative Assistant provides clerical support to the Seniors Division, ensuring high-quality care and services in alignment with Good Shepherd's Mission, Vision, and Values.

This opportunity is with our Good Shepherd - Assisted Living/Personal Support Services

How You Will Make an Impact

• Record and prepare meeting minutes for approval and distribution, including agenda packages.
• Assist with recruitment, including screening applicants, scheduling interviews, verifying references, and managing files in Applicant Pro.
• Provide administrative support to directors and management, handling confidential documents and correspondence.
• Maintain electronic and manual filing systems, including staff personnel files and client records.
• Develop and coordinate the Director's schedule, ensuring meetings, reporting, and deadlines are met.
• Maintain and update data collection tools, spreadsheets, and reports for program funders and leadership.
• Prepare and proofread reports, advertisements, memoranda, and forms using Word, Excel, and PowerPoint.
• Facilitate internal and external communications with staff, management, and community partners.
• Input client data into the EMHware platform, ensuring care plans, routines, and assignments are accurately tracked and updated.
• Prepare and manage client electronic records, intake folders, and discharge records for programs such as SAM, PSS, and AL.
• Support Leadership On-Call scheduling and provide backup support for senior programs.
• Manage inventory, order supplies, and support overall program operations.
• Adhere to Good Shepherd policies, demonstrating initiative and professionalism.
• Uphold confidentiality and perform additional duties as assigned by the Director of Clinical Operations.

What You'll Bring to Our Team

• Diploma in Executive Office Administration or equivalent
• Minimum 2 years' experience providing clerical or administrative support
• Excellent written and verbal communication, organizational and interpersonal skills.
• Demonstrated ability to adapt in a fast paced and changing work environment with the ability to prioritize conflicting demands; Ability to meet deadlines
• Experience working in a family centered environment is an asset
• Outgoing and adaptable to working in a fast paced and changing environment; able to multi-task
• Available, resourceful and responsive to the needs of others
• Strong computer skills; Experience with Word, Excel. Outlook, Teams, PowerPoint
• Detail oriented and outstanding organization skills
• CPR/First Aid certification and WHMIS training
• Demonstrated commitment to the mission and values of Responsibility, Availability, Hospitality, Adaptability, Quality and Dignity; Available and responsive to the needs of others
• Observe all health and safety rules and work in compliance with the provisions of the occupational Health and Safety Act and its regulations.

What We Offer

• Be a part of a caring TEAM THAT SUPPORTS OUR LOCAL COMMUNITY
• Support for continuing EDUCATION AND PROFESSIONAL DEVELOPMENT
• Staff recognition programs along with access to self-care supports and EMPLOYEE /
• FAMILY ASSISTANCE PROGRAM (EAP)
• POSITIVE and ENCOURAGING atmosphere
• Make a difference and provide HOPE

Good Shepherd, a ministry of the Hospitaller Order of St. John of God, is an equal opportunity employer operating within an anti-racist and anti-oppression framework. We strive to establish workplaces that reflect and are enhanced by the rich diversity of the community we serve.

Good Shepherd welcomes and encourages applications from all people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. If you need accommodations, please contact Human Resources at 905-528-5877.

Good Shepherd has a mandatory verification of COVID-19 vaccination policy. More information on the full policy requirements and accommodation allowances will be provided to those selected for an interview