The Role:
The Company is seeking a driven and strong-minded Site Manager to join our team at a Petro Canada within Glenevis, Alberta. This role will be responsible for the day-to-day operations and management of Petro Canada - Nakota Crossing. The primary goal of the Site Manager is to ensure profitability of the site while providing excellent customer service as per company standards. You should be a team player that is ready to support, mentor, and train your team members!
Responsibilities:
- Supervise and manage the overall operations of the gas station.
- Monitor and manage fuel inventory levels.
- Oversee the maintenance of equipment and facilities.
- Recruitment, development, training, and supervision of all staff.
- Implement and ensure adherence of all site/employee safety protocols.
- Schedule employee shifts and manage staffing levels.
- Resolve employee issues and conflicts.
- ensure high levels of customer satisfaction.
- Address customer complaints and concerns.
- Monitor and maintain cleanliness and organization of the gas station.
- Monitor and manage daily cash and sales transactions.
- Oversee the ordering and receiving of fuel and other merchandise.
- Manage inventory levels and conduct regular audits.
- Monitor and control losses due to theft.
- Maintain accurate records of sales, inventory, and other relevant data.
- Prepare and submit reports to upper management as required.
- Identify and communicate market opportunities.
- Ensure compliance with all local, provincial, and federal regulations.
What You Bring:
- Experience in gas, convenience or fast-moving consumer goods.
- 3+ years of proven experience in a management role
- Excellent ability to delegate responsibilities while maintaining organizational control of branch operations and customer service
- Highly skilled in Conflict Management and Customer Service
- Strong analytical and problem skills
- Strong work ethic and attention to detail and accuracy
- Excellent verbal and written communication skills
- Microsoft Office proficiency (Outlook, Excel, Word, PowerPoint)
Posting Revised: January 20, 2025