1-800-GOT-JUNK?, the #1 name in junk removal, is looking for a dynamic, detail-oriented Outbound Product Lead to join our team.In this role, you'll lead product deployments, coordinate cross-functional teams, and ensure seamless rollouts. You'll play a critical role in optimizing processes, driving adoption, and improving the user experience across our franchise and Junktion platforms!???? WHAT PEOPLE SAY ABOUT YOU:

• Strategic executor who drives seamless product deployments from planning to launch.
• Natural collaborator, coordinating cross-functional teams to ensure successful rollouts.
• Problem solver who optimizes deployment processes and enhances user adoption.
• Data-driven decision-maker, using metrics to track success and refine strategies.
• Self-starter who proactively improves workflows and training resources.

???? HYBRID WORK ENVIRONMENTIn hub role: Vancouver team members work in-office every other week (Tues–Thurs). Core attendance is required from 9 AM – 3 PM on these days to support business priorities.???? A DAY IN THE LIFE

• Manage the end-to-end deployment process for assigned product rollouts, ensuring timelines, resources, and milestones are met through coordinating cross-functional teams, including product, brand, and franchise operations, to deliver seamless deployments.
• Support franchise and Junktion readiness through training, onboarding, and troubleshooting during and after product rollouts, gathering feedback from users to identify areas for improvement and inform future deployment strategies.
• In collaboration with the Director, Outbound Product, maintain and improve deployment processes developing and updating documentation, including deployment playbooks, training guides, and operational workflows.
• Partner with the training team to ensure franchise and Junktion users receive the tools and resources needed for successful adoption.
• Track deployment metrics, such as adoption rates, feedback scores, and issue resolution timelines, to evaluate success and provide regular updates to the Director, Outbound Product

???? WHAT YOU BRING TO THE TABLE

• Bachelor's degree in Business, Marketing, Computer Science, Engineering, or a related field.
• 4+ years of experience in product management, product marketing, operations, or a related field.
• Experience in managing product deployments or rollouts in a franchise or multi-location business model is preferred.
• Familiarity with training, onboarding, and user adoption strategies.
• Understanding of product lifecycle management, go-to-market strategies, and cross-functional collaboration.
• Strong project management skills with experience leading end-to-end product rollouts.
• Ability to coordinate cross-functional teams (product, brand, operations, training) to meet deadlines and deployment milestones.
• Knowledge of deployment tools, methodologies, and best practices.
• Problem-solving mindset to troubleshoot issues and improve rollout processes.
• Strong data analysis skills to track adoption rates, feedback scores, and issue resolution timelines.
• Ability to translate metrics into insights and actionable recommendations.
• Excellent written and verbal communication skills to engage with stakeholders at all levels.
• Ability to facilitate cross-functional collaboration and drive alignment across teams.
• Experience presenting reports and updates to senior leadership.

???? COMPENSATION & BENEFITS

• Salary: $85,000 to $100,000 (based on experience, education & internal parity)
• Total Compensation Package Includes:
• Extended Health & Dental Benefits
• Professional Development Programs
• Health & Wellness Perks (including gym access at corporate HQ)

???? THE HIRING PROCESS

• Pre-Screen – Let's talk about your experience, goals & excitement for this role!
• Interviews – Two or more interviews with different team members, including structured competency & scenario-based questions
• Presentation/Assessment
• References & Background Check
• We use audio recording transcription for our interview practices ????

???? ABOUT US

• O2E Brands has been named one of Canada's Best Workplaces 14 times!
• Check out our culture on (YouTube) & social media!
• We value diversity and inclusivity—accommodations available upon request.

➡️ Ready to take your career to the next level? Apply today! ????