Salary Range: $72,000 - $76,000 (CAD)
Grow your career with a company that shares your passion! Our Corporate Services Division has an exciting new opportunity to join the Sodexo team as our next Food Service Manager in downtown Toronto.

Sodexo is the global leader in services that improve Quality of Life, an essential factor in individual and organizational performance. Operating in 67 countries, we serve over 100 million consumers each day through our unique combination of services. We pride ourselves on being committed to the highest standard of Employment Equity and Diversity. By partnering with the Stop Hunger Foundation, we have dedicated ourselves to a corporate responsibility by fighting hunger worldwide. Start your journey with Sodexo, as we continue to grow across Canada!

The Food Service Manager is a key leader in delivering exceptional guest experiences across multiple outlets, ensuring seamless operations while upholding the highest service standards. This role focuses on coffee innovations, plated meal service, and overall food and beverage excellence, driving creativity and quality. The Food Service Manager builds and nurtures strong client relationships, balancing client expectations with business priorities, while leading a dedicated team.

How You'll Make an Impact:

• Oversee the daily operations of the food service program, including menu planning, purchasing, inventory management, food preparation, and cost control.
• Manage the financial aspects of the program, including labor costs, food costs, inventory, equipment, and materials.
• Lead, mentor, and inspire the food service team to achieve high performance and consistently deliver exceptional results.
• Establish and enforce operational standards while driving continuous quality improvements.
• Build and maintain strong relationships with vendors and suppliers to ensure seamless operations.
• Actively promote and support the marketing of the food program
• Continuously analyze the food service program to identify efficiencies and opportunities for improvement.
• Participate in regular client meetings to address service needs, resolve issues, and enhance the overall experience.
• Ensure compliance with all company standards, as well as provincial and federal regulations.
• Cultivate and maintain solid, mutually beneficial business relationships that prioritize client and customer satisfaction, account retention, and safety.

What You'll Need to Succeed:

• 3+ years of proven success managing food service operations in a busy setting, preferably within a corporate environment
• Post-secondary education in business, hospitality, or related fields
• Strong focus on building and maintaining positive client relationships while ensuring the delivery of exceptional customer experience.
• Proven experience managing employee hiring, training, performance, recognition, and development.
• Strong problem-solving and analytical skills
• Experience managing financials, including budgeting, labour cost, food cost, inventory, and financial reporting to ensure profitability and cost efficiency.
• Intermediate proficiency in Microsoft Office Suite (Excel, Word, PowerPoint)
• Demonstrated commitment to Health and Safety
• Service excellence training or certification.
• Smart Serve Certification required.

What Makes Sodexo Different:

Working with Sodexo is more than a job; it's a chance to be part of something greater because we believe our everyday actions have a big impact. You belong in a company that allows you to act with purpose and thrive in your own way. In addition, we offer:

• Flexible work environment
• Competitive compensation & great employee benefits 
• Training and development programs
• Countless opportunities for growth
• Corporate responsibility & sustainability
• An award-winning employer for Sustainability, Diversity & Inclusion, Corporate Social Responsibility, and much more. View Sodexo's latest awards here
• And so much more!

Sodexo is committed to Employment Equity and Diversity. We do not discriminate against any employee or applicant for employment because of national origin, race, religion, ethnic group, age, disability, gender, sexual preference, sexual or gender identity, status as a veteran or any other federal, provincial or local protected class.

We welcome and encourage applications from people with disabilities. Accommodation is available on request from candidates taking part in all aspects of the selection process.

Sodexo is committed to providing a safe and healthy working environment for our team members, customers, clients, contractors, business partners, guests, and members of the public with whom we regularly interact. We require that all new hires in hospitals, long term care facilities, and senior homes to be fully vaccinated against COVID-19 and may require any other new hires to be fully vaccinated based on the location and scope of their employment.

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