1. Position Summary and Job MagnitudeThe Housing & Leasing Coordinator will be primarily responsible for the sales & marketing of the property, and to ensure optimal occupancy at all times. The Housing & Leasing Coordinator will process files/leases, manage the property, update and process tenant applications, answering questions for tenants, and other duties as assigned. The Housing & Leasing Coordinator must possess strong communication skills, both verbal and written, and demonstrate leadership. The Housing & Leasing Coordinator must have strong sales abilities, the ability to organize marketing efforts, and establish priorities consistent with company objectives.2. Essential Functions and Basic DutiesFinance• Maintain and control operational revenues and expenses• Ensure that all collection and control procedures are followed relating to accounts receivable• Ensure monthly and other requested reporting is completed accurately and on timeSales and Marketing• Oversee Sales & Marketing initiatives as it relates to the property• Assess and develop target markets• Provide direction for direct marketing initiatives for maximizing tenant occupancy• Ensure the Property Marketing Plan and vision is up to date and fits with your current market area• Creation and implementation of internal sales promotions for maximizing tenant occupancy• Manage, maintain, and ensure success of all social media platforms hitting minimum posts and activity levels on a weekly/monthly basisHuman Resources• Direct and supervise, maintaining strong communication with all staff members and internal departments at the property.• Ensure legislated policies are followed, including Health & SafetyAdministrative• Maintain a detailed “Log” to communicate to others• Ensure that a Complaint Log is utilized to properly document complaints and responses• Organizing the office to ensure all files and information are easily found• Coordinate policy changes as they are released corporately.• Drafting and posting building and tenant noticesTenant Life• Ensures that that the safety, well-being, and concerns of all tenants are being met in a respectful and efficient manner• Ensures that all required tenant documentation is received• Provide viewings to prospective tenantsMaintenance• Inspect the properties regularly to determine required repairs, maintenance and capital improvements• Monitor maintenance costs and compliance on contracts and respond to tenant and building maintenance requests• Approval of all maintenance and repairs with vendors, and ensure that the property is being taken care of at all times and report preventative maintenance recommendations• Vacuum floors throughout building and general cleaning• Perform monthly fire and generator testing and inspections• Assist with painting and cleaning suitesMiscellaneous• Responsible for the overall esthetic condition of the property (both interior and exterior) ensuring that snow removal and landscaping is being properly carried out• Ensures that the property departments are well organized• Understands their legal standings in all situations• Ensures that all information requests and documents are dealt with immediately• Any other duty as assigned by a Supervisor, Director or Executive Committee member• Meet tight deadlines• Adapt to new ideas and emerging situations• Ability to deal with high stress situations• Creative problem solving• Strong understanding of the residential and condominium markets• Strong foundation in leasing & lease negotiations• Knowledgeable on the Residential Tenancy Act (RTA)• After hours, on-call requirements and respond to all emergencies effectively and efficiently• As required, report any suspicious activity and incidents in building, parking lot and perimeter of buildingHealth & Safety• Require employees work in the manner and with the protective devices, measures and procedures required by the OHSA, regulations, and Campus Living Centres (e.g. wearing safety shoes, confining hair, jewelry or loose clothing around moving parts, etc.)• Ensure the Personal Protective Equipment required for all subordinates' job is readily available, in good working condition and ensure usage is recorded• Ensure all trainings required for each task are identified, documented, and readily available• Ensure all WHMIS 2015 regulated supplies and SDS sheets are readily available• Ensure hazard identification, labelling, and any additional chemical safety resources and documents are up-to-date and available for all workers3. Performance MeasurementsPerformance will be primarily measured on the following factors:• Performance Objectives• Initiative• Inter-Personal Skills• Leadership • Business & Financial Acumen• Communications• Self-Development and Appraisal• Health & Safety Responsibilities4. QualificationsEducation: Recognized College Diploma or University DegreeSkills/Abilities: Must possess verbal and written communication skillsMust possess decision making abilityMust be able to handle multiple projects at onceMust be able to provide leadership to staffExperience Required: Minimum of 2 years industry experience or equivalent administrative experience5. Working ConditionsHours per Week: 24 hours per week (may need to work more as required)Indoor/Outdoor: IndoorLevel of Interruption: HighStress Level: ModerateTravel Outside of Location: Minimal