Benefits:

• Competitive salary
• Dental insurance
• Health insurance

Company Overview
At Lock 8 Equipment, we are committed to providing top-quality welding equipment, repair services, and rental solutions to our customers. Our mission is to deliver exceptional customer service while staying at the forefront of welding technology and industry advancements. We pride ourselves on fostering a safe, supportive, and growth-oriented work environment for our employees.
Position Summary
Lock 8 Equipment is seeking a highly organized and detail-oriented Shipping & Administrative Coordinator to support our shipping, receiving, order processing, and inventory management operations. This role involves handling customer inquiries, coordinating shipments, processing orders, and maintaining inventory records, along with general administrative and warehouse duties.
The ideal candidate is proactive, adaptable, and comfortable working in both office and warehouse environments. This position requires strong communication skills, computer proficiency, and the ability to lift up to 60 lbs.
Benefits

• Competitive pay ($17.00 to $23.00 per hour)
• Health & Dental Benefits (after a 90-day probationary period)
• Career growth opportunities with paid training and advancement potential

Responsibilities
Administrative & Customer Support

• Greet and assist customers with inquiries, orders, and transactions, ensuring excellent service.
• Respond to incoming phone calls in a professional and timely manner.
• Answer emails, directing inquiries to the appropriate team members.
• Process customer orders accurately in the system and coordinate fulfillment.
• Receive and process payments for orders, maintaining accurate financial records.
• Contact and follow up with suppliers regarding orders, shipments, and inventory needs.

Shipping, Receiving & Inventory Management

• Weigh, pack, and schedule shipments with couriers to ensure timely deliveries.
• Inspect and count incoming inventory, ensuring accurate record-keeping.
• Maintain a well-organized stockroom, ensuring easy access to inventory.
• Accurately pick, pack, and fulfill customer orders.

Warehouse & Equipment Maintenance

• Load and unload shipments and inventory safely and efficiently.
• Clean and maintain warehouse tools, machinery, and workspaces.
• Ensure the facility remains safe, clean, and organized at all times.
• Assist with winter maintenance (salting parking lots when necessary).

Additional Duties

• Assist with processing cylinder work orders, including occasional outdoor tasks in varying weather conditions.
• Collaborate with the team to support warehouse and administrative operations.
• Perform other general warehouse and administrative duties as needed.

Qualifications

• High school diploma or equivalent required.
• Previous experience in shipping, receiving, order processing, or administrative support is preferred but not required.
• Strong organizational and multitasking skills with great attention to detail.
• Proficiency in computers (Microsoft Office, inventory management software, or ERP systems).
• Effective communication skills, both verbal and written.
• Self-motivated and able to work independently and in a team.
• Ability to lift up to 60 lbs and perform physical tasks in a warehouse environment.

Physical Demands

• Lifting up to 60 lbs on a regular basis.
• Standing, walking, and bending for extended periods.
• Working in varying weather conditions as needed.