The Team
Naturally Pacific Resort aims to become a top resort that welcomes everyone and offers exciting experiences every day. We are seeking team members who are passionate about providing exceptional hospitality and service, and who align with our values of Passion, Community, Inclusion, and Innovation. Our focus is not only on creating memorable experiences for guests but also on establishing a fulfilling and enjoyable work atmosphere for our team. Becoming part of the Naturally Pacific team will allow you to engage in the hospitality industry within an expanding company that values every individual's input and celebrates achievements collectively.
The Role
As a key member of our team the Esthetician is responsible for delivering consistent, professional spa services, adhering to spa protocols and industry best practices. This includes performing manicures, pedicures, facials, and waxing with precision and care. They will uphold the highest standards of sanitation and sterilization to ensure a safe and hygienic environment for all guests. The Esthetician will create a welcoming and relaxing atmosphere, ensuring that each guest feels comfortable, pampered, and valued. Strong communication skills are essential, as the Esthetician will also be responsible for promoting and educating guests about the spa's products and services.
Your contributions to the team include:

• Perform professional manicures, pedicures, facials, and waxing services, following spa protocols and industry best practices.
• Uphold the standards of sanitation and sterilization as directed by law and the spa's policies and procedures.
• Effectively inform and educate our guests about specific wellness concerns.
• Handle guests' questions and concerns professionally and courteously, providing accurate, appropriate, and immediate responses to all requests.
• Promote the spa's offerings such as treatments, services, retail products, programs, promotions, and discounts available.
• Maintain a positive attitude and contribute toward a quality work environment.
• Have complete knowledge and understanding of all services and products offered.
• Communicate to management any occurrences involving staff or guests in the spa that require attention.
• Be on time for your shift, prompt with each appointment, and perform services within the appropriate time allotted for the service.
• Properly care for equipment and use proper amounts of product to assist with cost controls.
• Perform prep work, properly clean, and restock room as required.
• Regularly attend, participate in, and support training and staff meetings for the spa.
• Assist in all areas of spa operation as requested by management.
• Support and promote the resort, being helpful to other areas when necessary.
• Other tasks and duties as assigned.
• Additional tasks and duties as assigned.

A few things we are looking for in a new team member:

• Minimum 2 years of esthetics/spa experience.
• 2-3 years of guest service experience.
• Enjoy working with people and possess a friendly and outgoing personality.
• Excellent customer service, communication and listening skills.
• Basic computer knowledge.
• Problem-solving skills, critical thinking, significant use of memory.
• Proven ability to work efficiently with minimal supervision.
• The desire for continuous learning.
• Flexible to work mornings, evenings, weekends, and holidays.

The Resort
At Naturally Pacific Resort, our mission is to provide guests with a memorable and meaningful experience. Located at the crossroads of the forest, mountains, and the Pacific Ocean in Campbell River BC, Naturally Pacific's 100-room resort features a luxury spa, upscale restaurant and 18-hole golf course with a virtual driving range and lounge. This coastal destination offers spectacular views and access to some of the best outdoor experiences in the world. From eco-adventures, internationally renowned salmon fishing, wildlife watching, to traversing the parks and trails, Campbell River is a doorway to adventure.
Naturally Pacific Resort practices equal opportunity hiring and onboarding processes to ensure equal access and participation for everyone. We understand that we have a responsibility for ensuring a safe, dignified, and welcoming environment and we are committed to creating an inclusive environment for all employees irrespective of race, colour, religion, sexual orientation, gender identity, or any other status protected by law. We believe in integrating people with disabilities into our workforce by removing barriers and meeting accessibility needs.
Thank you and we look forward to receiving your application!

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