Veterinary Purchasing Co. Ltd (VP)located in St. Marys, Ontario, a 25 min drive from north London, is the largest Veterinary Owned Distributor in Canada. Our primary purpose is to ensure that Veterinarians have the supplies they need to provide healthcare to all types of animals. Be a part of the Supply Chain Industry and join our team. We are currently looking for likeminded individuals to join our Technology team in a Process Improvement Analyst Role.

PROCESS IMPROVEMENT ANALYST

This role is responsible to monitor and improve organizational processes, establish best practices, and align with industry standards, requiring a strong analytical mindset to diagnose and resolve complex issues efficiently. Responsibilities include identifying process enhancement opportunities and implementing innovative solutions. The ability to collaborate across the organization effectively in a dynamic environment, while maintaining a customer-focused approach is critical.

Essential Duties and Responsibilities:

Process Design & Mapping:

• Oversee and facilitate organizational process mapping, for both systematic and physical workflows.
• Utilize tools like MS Visio and Process Pro for accurate process mapping and documentation and maintenance.
• Maintain up-to-date process documentation for VP.
  

Standardization & Compliance:

• Ensure all processes comply with relevant standards and regulations applicable to VP.
• Actively promote process standardization throughout the organization.
• Conduct regular audits to ensure compliance and identify areas for improvement.
  

Process Performance Management:

• Develop and track key performance indicators (KPIs) in collaboration with key business partners to assess process efficiency and effectiveness.
• Use insights from KPIs to drive ongoing improvements.
• Implement a continuous feedback loop to ensure processes remain effective and aligned with business goals.
  

Continuous Process Improvement:

• Oversee the intake and evaluation of process improvement suggestions, considering VPs Change Management procedures.
• Work closely with business teams to validate proposed changes and drive process re-engineering initiatives, both systematic and physical.
• Implement a structured approach to process improvement using methodologies such as Six Sigma and Lean.
• Ensure proper change management procedures and strategies are followed including, process training, stakeholder engagement and effective communication when implementing.
• Utilize tools like Power BI and SharePoint for effective communication and tracking.
  

Stakeholder Collaboration:

• Maintain strong relationships with cross-functional teams to identify pain points, gather feedback, and implement solutions tailored to business needs.
• Communicate clearly and effectively and possess strong active listening skills to ensure mutual understanding and alignment with stakeholders.
• Foster a culture of collaboration and continuous improvement across the organization.
  

Training & Development:

• Participate in the development and execution of training programs with cross-functional areas to ensure staff are equipped with the knowledge and skills needed to adhere to processes as they evolve.
  

Health & Safety:

• Works in compliance with the Occupational Health & Safety Act.
• Report any health & safety violations or hazards to manager.

Good Manufacturing Practices:

• Follow and understand all relevant Standard Operating Procedures with respect to Good Manufacturing Practices.

Skills and Knowledge Required:

• Bachelors degree in business administration, Systems Engineering, or a related field.
• Minimum 3 to 5 years of proven experience in process design, management, and continuous improvement.
• Knowledge of and experience with current Health Canadas GMP Guidelines (GUI-0001). Familiarity with ISO 9001 considered beneficial.
• Exceptional facilitation skills with a proven track record of leading workshops are considered an asset.
• Strong communication and interpersonal abilities, with the capacity to engage stakeholders at all levels of the organization.
• Relevant certifications such as Six Sigma Black Belt or Business Process Management Professional Certificate (BPMP), ISO 9001, and PROSCI are highly desirable.
• Strong multitasking abilities, with the ability to manage multiple projects while ensuring attention to detail and deadlines.
• Proficient with Microsoft Office software (Word, PowerPoint, Excel).
• Proficiency in MS Visio (or other process mapping tools), Process Pro (or other process management tools), Power BI, SharePoint, and Power Apps.
• Proficient written and verbal communication skills.
• Attention to detail and accuracy.
• Ability to problem solve and make decisions efficiently.
• Ability to negotiate and resolve conflict.
• Possesses organization and time management skills.

Why Choose VP?

• Helping serve animal health in our community
• Growing company
• 100% Employer-Paid Health and Dental premiums
• RRSP Top-Up Program
• Pension Plan
• Bonus
• Competitive compensation
• Proud to Support the Local St. Marys Community

* As part of our selection process, successful applicants will be required to complete a criminal background check.

How to Apply:

Please apply online with your resume at: https://vpcl.bamboohr.com/careers
Application Deadline: April 1st, 2025, at 5:00 pm.
We thank all applicants for their interest; however, only those chosen for an interview will be acknowledged. No phone calls, please.

Veterinary Purchasing Company Ltd. is committed to employment equity and welcomes diversity. In addition, Veterinary Purchasing Company Ltd. encourages applications from all qualified individuals including persons with disabilities, Aboriginal persons, women, and members of visible minorities.

Veterinary Purchasing Company Ltd. provides accommodations to applicants with disabilities throughout the hiring process. If you require accommodations to complete an application, please contact Human Resources [email protected] or call 519-284-1371 ext. 256 and we will work with you to meet your accommodation needs.