Role type: Contract

Reporting To: VP Technology

Location: Canada (Remote)

Welcome to Normative

At Normative, we are committed to solving valuable problems through human-centered design consulting. Our team operates at the intersection of strategy, product design, and technology, helping organizations navigate complexity and drive meaningful innovation.

We believe that exceptional design comes from true partnerships, where collaboration is built on transparency, trust, and shared ownership. Our expertise in specialized problem-solving enables us to tackle hard challenges, leveraging deep domain knowledge and a user-first mindset.

If you thrive in ambiguous and complex environments, seek to design for real impact, and believe in the power of collaboration and innovation, Normative is the right place for you.

About This Role

We are looking for a Senior DevOps engineer to join our team on a contract basis. This role is essential in ensuring the scalability, security, and reliability of infrastructure and deployment pipelines for one of our clients. You will be responsible for designing, implementing, and maintaining CI/CD workflows, managing cloud infrastructure, and embedding security best practices in all aspects of infrastructure and software delivery. You will work closely with development teams, QA, and stakeholders to optimize DevOps processes and drive automation across multiple teams.

If you are a highly skilled DevOps engineer passionate about automating, securing, and scaling infrastructure, wed love to hear from you!

Work Eligibility & Location

This role requires candidates to belocated in Canada and eligible to work in Canada. While we are fully remote and offer flexibility in working hours, there will be times when availability during 7:30am-3:30pm PST / 8:30am-4:30pm MST / 10:30am-6:30pm EST is required to align with team collaboration and project needs.

What youll do

• Maintain and manage repositories on GitHub, including reviewing and enforcing best practices in branching strategies.
• Assist teams source code management best practices.
• Design, set up, and maintain CI/CD workflows using GitHub Actions for .NET applications, Node.js applications, and NX monorepos.
• Automate deployments and ensure continuous integration and deployment processes are streamlined.
• Provision, scale, and manage OpenShift clusters, ensuring optimal performance, security, and scalability.
• Monitor cluster health and troubleshoot infrastructure issues as they arise.
• Set up, configure, and manage API gateways, implementing necessary security policies.
• Implement and maintain service mesh solutions, configuring service-to-service communication, load balancing, and failover strategies.
• Automate infrastructure provisioning and ensure compliance through periodic infrastructure audits.5+ years of experience in DevOps, infrastructure automation, and cloud engineering.
• Strong hands-on experience with GitHub Actions and CI/CD pipeline automation.
• Expertise in OpenShift, Kubernetes, and containerization technologies.
• Proficiency in Azure cloud infrastructure and automation.
• Experience with Infrastructure as Code (IaC) tools such as Terraform or Ansible.
• Strong knowledge of security best practices, including IAM, secrets management, and vulnerability scanning.
• Experience in monitoring and logging using Prometheus, Grafana, ELK Stack, or similar tools.
• Ability to work collaboratively with development, security, and operations teams to streamline deployment processes.
• Utilize Infrastructure as Code (IaC) methodologies to manage and scale cloud resources efficiently.
• Set up monitoring tools, alerts, and centralized logging solutions to proactively identify and resolve issues.
• Securely manage secrets, credentials, and enforce enterprise-level security and compliance policies.
• Collaborate closely with development, QA, and other teams to optimize DevOps processes.
• Document DevOps practices, workflows, and tutorials to facilitate knowledge sharing across teams.
• Conduct training sessions and mentor team members on DevOps best practices.
• Design and build automation pipelines using shell scripting and OpenShift CLI commands.

What youll bring

• Azure DevOps certification and 3+ years of experience maintaining Azure infrastructure.
• 3+ years of experience with OpenShift or comparable Kubernetes platforms.
• 5+ years of experience with Git, including setting and enforcing best practices in branching strategies.
• Strong experience implementing CI/CD workflows with GitHub Actions.
• Experience embedding and enforcing enterprise-level security and compliance policies in infrastructure.
• Expertise in implementing and maintaining service mesh solutions.
• Experience with Infrastructure as Code (IaC) methodologies.
• Exceptional technical documentation and communication skills.
• Ability to prioritize and manage workload effectively across multiple teams.

Working at Normative

At Normative, we offer a place where curious, driven people can do the best work of their careers in an environment built for autonomy, mastery, and impact.

We are a fully remote, highly collaborative team, designed to support independent thinkers who thrive in complexity, ambiguity, and high-accountability environments.

We take on hard problems that matter, spanning strategy, UX, service design, and technology. You wont just execute - youll shape solutions, drive impact, and push boundaries.

We operate with high trust and high accountability. You own your work, manage your time, and contribute at a high level - without micromanagement. We stay connected through deliberate collaboration, a well-defined organizational cadence, and shared rituals.

We expect ownership, directness, and bravery, but we also value introspection, creativity, and a positive mindset. We push for excellence while fostering continuous learning and growth.

We invest in our team with fair, clearly defined salary ranges, meaningful career growth opportunities, and a commitment to well-being. We support professional development, sustainable ways of working, and long-term success - for both our people and our company.

Accommodations and AccessibilityNormative provides employment accommodations during recruitment. Should you require accommodation, please indicate this on your application, and well work to meet your needs. For further questions on accessibility, reach out to us at [email protected].

InclusionAt Normative, we aim to foster an environment where everyone feels included and valued. Diversity, inclusion, and belonging are core to our daily work and help us reach our mission of building trust in technology. We strongly encourage applications from Indigenous peoples, racialized people, people with disabilities, gender and sexually diverse communities, and people with intersectional identities.