Service Administrator - Medicine Hat

Who we are:

We know that memories made around the campfire with friends and family last a lifetimebecause we do it ourselves!Our mission at ArrKann is the same as its been since 1977: to give our customers the exceptional service, selection, and expertise they need to embrace the RV lifestyle.

Employees tell us they like working with ArrKann because

• Were family-owned and operated and have been for three generations. Our employees are like family. Were closed on Sundays to give our staff time to spend with their loved ones and enjoy their own RV adventures!
• Our commitment to family extends to how we invest in the communities where we live and work. We sponsor events and initiatives that focus on helping families and children.
• Our people are helpful, fun to work with, and good at what they do!

What youll get when you work with ArrKann:

• A career - weve been growing! You can find our dealerships in Carstairs, Edmonton, Calgary, Red Deer, and Medicine Hat, and were always looking for amazing people who want to build a career with us.
• A voice! We know our people have great ideas and valuable feedback, and we encourage everyone to share their thoughts so we can continue to deliver an even better employee and customer experience.
• A supportive, team-oriented, and fun work environment, where you can feel free to be yourself.
• Professional and personal development opportunities. We are always learning and want to ensure you have the support you need to build the skills you need to grow in your career.

About the role:

Our Service Administrators provide knowledgeable, professional, and efficient clerical support to our service, Fixed Operations team. Do you have a knack for details? If you thrive working behind the scenes, ensuring all the i's are dotted and the t's are crossed and would like to gain experience in a new industry, this might be the career for you. You bring a positive attitude and exceptional organization skills, well provide you with the support, tools, and training youll need to help get people camping!

As a Service Administrator, youll be responsible for:

• closing internal work orders, ensuring accurate billing
• working with the parts and service team to ensure work is completed in a time frame that will meet our customer's expectations
• working with insurance companies to ensure all required paperwork is submitted
• submitting warranty pre-authorizations, and making sure required authorizations are approved
• reviewing work orders and accurately transferring all relevant information to claims forms
• maintaining and managing transactions related to unit inventory

About you:

• You prefer detailed, administrative work
• You pride yourself on your communication skills
• You thrive in a role where you can be accommodating and analytical
• You enjoy producing precise and accurate work

Requirements:

• High school diploma
• Above-average communication skills
• Comfortable using new software, and MS Office
  

If this sounds like you, we encourage you to apply! We thank all applicants for their interest, however, only those selected will be contacted.

To learn more about ArrKann Trailer & R.V. Centre visit our website, or find us on Twitter, Facebook, or Instagram @ArrKannRV.