Financial Services Officer

Branch Location: Wellington, PE

Join Atlantic Canada's largest credit union, Provincial Credit Union and become part of a team committed to positively impacting our island communities. Provincial Credit Union is honored to be recognized as one of Canada's Top 100 Employers for 2025! This achievement reflects our commitment to maintaining a dynamic and supportive workplace. Our core values of People, Purpose, and Possibility guide our mission of providing sound financial advice, planning, and education to our members. We believe in empowering our employees to deliver and support quality member experiences and fostering engagement within our communities. Join us in making a difference as we lead the way in serving the financial needs of islanders.

What Youll Do:

• Provide account services to members in a courteous and professional manner by receiving, processing and recording financial transactions when required.
• Inform members of new services and products that may be beneficial to them and direct them to other staff as appropriate.
• Maintain professional and technical knowledge of the position by completing training and development in all associated risk and cash management guidelines as provided.
• Contribute to a team effort by accomplishing corporate and individual goals.

What You Have:

Required Education and Experience

• High School Diploma or equivalent
• Proven experience in customer service.
• Additional education in finance or related fields is a plus
  

Skills and Abilities

• Bilingualism (English & French) would be an asset
• Strong interpersonal skills with the ability to build rapport and empathize with members.
• Strong attention to detail and accuracy in handling financial transactions.
• Intermediate proficiency required in Microsoft Suite and demonstrated ability to quickly adapt to new technologies.
• A team player with a positive attitude and a willingness to learn and grow.

What we offer:

• Outstanding Culture: Join an engaged and community-focused team that fosters a positive work environment.
• Market Competitive Compensation: Enjoy a competitive salary along with an annual bonus program.
• Generous Benefit Package: We provide a comprehensive benefits package, including a flexible health and dental plan, sick time, and a Defined Contribution Pension Plan and Group Retirement Saving Plan with up to 9% employer contribution.
• Work-Life Balance: Start with three weeks of vacation per year, supplemented by four personal days and two volunteer days.
• Professional Development: Take advantage of tuition reimbursement, training programs, and career progression opportunities.
• Employee Perks: Enjoy additional perks such as an annual fitness and clothing allowance, reduced rates on employee loans and mortgages, and no service fees on banking transactions.
• Salary range for this position: $51,900- $61,100.
• If bilingual a $2000 bonus would be added to the salary

Join our team at Provincial Credit Union and enjoy a rewarding career with competitive compensation, comprehensive benefits, and a supportive work environment that values your growth and well-being.

Please note that all offers of employment are conditional upon the acceptance of an Individual Fidelity Bond Application which includes a criminal check and a credit check.

Bondability Requirement
As part of the hiring process, candidates must meet the requirements to be bondable under a fidelity bond policy. This ensures eligibility to work in roles involving financial transactions and the handling of sensitive member information. Bondability may involve considerations such as past criminal convictions, credit history, and other relevant factors assessed by our insurer.

Closing date is March 21, 2025.

Diversity and Inclusion:

Provincial Credit Union invites applications from all qualified individuals. Provincial Credit Union is committed to employment equity and diversity in the workplace, and welcome applicants from diverse backgrounds. Accommodation is available for applicants with disabilities throughout the recruitment process.