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What you'll be working on
- Identify, analyze, and improve upon existing business processes within the organization to optimize operational efficiencies and maintain a global process.
- Responsible for direct interaction with stakeholders including, but not limited to, eliciting comprehensive business requirements and use cases and recommending appropriate solutions.
- Accurately translate business requirements to detail-level system specifications
- Engage with Technical Architects and Developers on technical strategy and designs to meet the business needs
- Work with Development, QA, PMO, and other teams to communicate, verify, document and test the desired functionality changes.
- Manage multiple competing priorities through effective organization and communication.
- Work within or across multiple project teams to ensure that blockers are resolved, and communication gaps are plugged quickly and efficiently.
- Ensure quality and completeness of the finished product by participating in user acceptance testing, ensuring that acceptance criteria are met.
- Salesforce experience required
- Bachelor's degree required
- 5+ years of hands-on experience of configuring or developing with Salesforce platform and tools in quote to order management function.
- Demonstrated understanding of sales and order process, systems, and domain data
- Experience with Order Management in a two-tiered sales model
- Experience with middleware (Boomi) and ERP (NetSuite) systems
- Self-starter and highly detail oriented, with a willingness to roll up your sleeves
- An architecting mindset, attuned to creating highly efficient, clean and scalable processes
- Strong project management experience
- Exceptional communication skills, both written and oral
- Highly professional team player who collaborates and problem solves in a highly matrixed cross-functional environment
- Proven success working a highly collaborative, matrixed environment, with a track record of measurable business impact
- Capability to demonstrate critical thinking and proven track record of positive change
- Exceptional understanding of Agile methodology, Scrum, SAFe, and Agile tools
- Strong competency in the Atlassian tool suite