Ready to drive growth and build lasting relationships? Join us as a Business Development Manager and lead the way in expanding our heavy-duty industry presence!

Position: Business Development Manager

Type: Fulltime Permanent

Location: Edmonton West

Who We Are:

Crossroads Equipment Finance Canada ULC, is a wholly owned subsidiary of the Velocity Vehicle group, one of Western Canada's largest commercial vehicle dealers. Newly established and based in British Columbia and Alberta, Crossroads engages in the business of commercial medium and heavy-duty truck financing and leasing. We offer operating and finance leasing as well as direct financing to our commercial customers. At Crossroads, we are expanding our portfolio and developing relationships with transportation companies that have locations all over Canada, expanding our finance products to as many provinces as we can to service these customers.

We aim to provide unparalleled support by offering various sales, vehicle maintenance, parts, collision, and financing services to the industry. We believe in living our values, serving our customers and employees through our brand pillars - Speed, Value, Trust.

What We Offer:

• Attractive Compensation: Competitive Base Salary.
• Work-Life Balance: Generous accrued vacation time.
• Financial Security: Plan for the future with employer RRSP matching.
• Comprehensive Benefits: Company-paid extended health coverage that includes medical, dental, and vision coverage, basic life insurance, disability, and wellness programs.

Position Overview:

The Business Development Manager is responsible for shaping and executing both short and long-term strategic objectives, cultivating and maintaining strong relationships with key clients, identifying and pursuing new business opportunities, negotiating and closing high-impact deals, and staying ahead of market trends. This role also involves ensuring the continued satisfaction and loyalty of existing clients through proactive management and personalized service.

Job Duties:

• Actively seeks new clients through networking, advertising, cold calling, and other innovative methods to generate interest and expand the client base
• Identifies and explores new business opportunities by reaching out to potential partners and evaluating emerging prospects
• Conducts thorough market research to uncover new markets and understand evolving customer needs
• Represents the company at industry events, such as conferences and association gatherings, to build new connections and strengthen existing client relationships
• Expands and retains client accounts by presenting tailored solutions and additional services that align with customer goals
• Provides ongoing support to enhance customer satisfaction and foster long-term relationships
• Secures new business opportunities by aligning client requirements, crafting proposals, and negotiating contracts
• Evaluates potential business deals by assessing requirements, financials, and overall feasibility
• Identifies and capitalizes on sales opportunities to drive revenue growth for the organization
• Collaborates closely with technical teams and internal departments to meet and exceed customer expectations
• Ensures customer service standards are effectively communicated and upheld by department personnel
• Resolves customer issues and provides conflict resolution, ensuring client satisfaction
• Regularly visits clients to maintain strong, positive relationships and ensure ongoing service excellence

Required Skills and Qualifications:

• A Bachelor's degree from an accredited Canadian post-secondary institution or similar is preferred
• At least three years of experience in a similar role, preferably in the heavy-duty truck industry
• Basic understanding of business finance
• Strong business sense and the ability to make smart decisions
• Great interpersonal skills with strong communication, both verbal and written
• Good at negotiating and providing excellent customer service
• Self-motivated with strong time management skills
• Comfortable using computers and various software programs

Velocity Truck Centres is an equal opportunity employer.