Who are we?

Proax Technologies is a leading Technical Automation Distributor that offers innovative product solutions in the areas of Automation and Robotics, Motion Control and Machine Safety, creating close relationships with our valued customers, vendors, and employees.

Why Join our Team?

Great Place to Work

We offer an engaging, inclusive, clean, and safe work environment

Technical training of our products to ensure quality customer service

Opportunities for career growth and development

Competitive salaries and benefits

Work with collaborative team members in the automation industry

General Description

The Inside Sales Representative receives(by telephone, fax or email) requests for quotations, orders, and lead times from customers. Makes quotations on standard items, writes orders, and relays pertinent order information to customers. Coordinates with other departments in handling purchase orders and provides service to customers. Performs duties related to incoming and outgoing shipments.

Job Duties /Responsibilities

Answer customer calls and interact with customers to assess and understand their needs and sell and promote automation solutions

Work directly with and support Outside Sales staff

Inventory Management, Basic understanding of shipping/receiving

Customers accounts management; enter job/price contracts into the operating system

Promotions and quotations & quote follow-up of products offered by Proax

Continuous training on products offered

Expedite orders and follow up with customers

Understand and work on Vendors portal

Liaise with credit department concerning credit status of customer when rush orders are received

Understand customer segmentation, product balance, key customer relationships, market shares and general trends in the economic environment

Facilitate communications between customers, outside sales representatives, technicians, and manufacturers' representatives

Receive, unpack, and examine incoming shipments; reject damaged items, record shortages, and arrange to rectify damages and shortages

Ensure that all shipments are sent out and/or received in a timely fashion

Participate in regular inventory count

Other related duties as assigned

Work ExperienceRequirements / Skills

1 - 3 years of experience in Inside Sales with a demonstrated ability to deal with customers

Excellent communication (oral and written), interpersonal, organization and presentation skills

Ability to communicate with various levels of Proax clearly and effectively from sales reps to senior management

Able to work independently and efficiently to meet deadlines

Self-motivated, high attention to detail, and well organized

5+ years using Microsoft Office software especially MS Word, MS Excel, Outlook

Educational Requirements

Technology Diploma