Who We Are

Institutional Limited Partners Association (ILPA) engages, empowers, and connects private markets limited partners (LPs) to maximize their performance on an individual, institutional, and collective basis. Representing over 600 institutions and more than $3 trillion USD of private markets assets under management, member organizations include public pensions, corporate pensions, endowments, foundations, family offices, insurance companies and sovereign wealth funds located around the world. ILPA is the only organization dedicated exclusively to the private markets' LP community. Through its efforts in the areas of education, advocacy, standards and best practices, and networking, ILPA aims to have a positive, direct and increasing impact on the health and reputation of the private markets industry globally.

This is a full-time (40-hours), exempt position, preference to applicants in Toronto, Ontario. Applicants in commutable distance to Toronto, will be required to report to ILPA's Toronto office twice a week.

Position Description

The Coordinator, Education will have an opportunity to work directly with ILPA colleagues based in Toronto, Canada, London, UK and Washington, DC, USA to support ILPA's education department, including the ILPA Institute executive education programming. The individual will provide administrative and logistical support for registrations and event logistics and will regularly interact with ILPA members and industry stakeholders in respect to ILPA's education initiatives. The role requires flexible working hours during multi-day and full-day events (live and virtual).

The coordinator will report to ILPA's Senior Director, Education.

Roles and Responsibilities

• ILPA Institute Online: Act as the main point of contact for ILPA's Online programming, handling member and non-member inquiries, troubleshooting access issues, and ensuring a positive user experience.
• Demonstrate a customer-first approach by resolving issues, assisting members, and providing courteous and professional support to all stakeholders.
• Manage the registration process for ILPA Institute programs, including responding to member inquiries, processing registrations through Cvent, and updating program details on ILPA's WordPress website.
• Support the seamless execution of in-person and virtual educational events, ensuring all programming meets ILPA's high standards. Responsibilities include coordinating speakers, materials, technology, and logistics.
• Oversee the preparation and distribution of event collateral, coordinating shipments to and from program locations.
• Work closely with internal teams, external partners, and vendors to ensure the successful execution of all education-related events.
• Apply strong organizational skills to manage multiple projects simultaneously, prioritizing tasks effectively while maintaining a high level of attention to detail.
• Utilize process-design tools to enhance operational efficiency, ensuring consistency and scalability in program execution.
• Ensure educational programs are accessible to all participants by implementing best practices in inclusive event planning.
• Take on special projects based on ILPA's evolving needs, personal bandwidth, and areas of expertise.

Qualifications

• Bachelor's degree, preferably in event management, hospitality or related field or diploma
• One to two years of experience, preferably in event management, hospitality or related field
• Experience with event registration platforms, including Cvent and Salesforce are highly relevant
• Experience with Pardot or similar marketing automation tools
• Excellent ability to collaborate and examples of teamwork
• Commitment to exceptional member service
• Creative abilities and resourceful problem-solving skills
• A high level of accountability, accuracy, and efficiency, especially while handling multiple tasks
• Proficiency in Microsoft Office Suite, including Word, PowerPoint and Excel skills
• Experience with Zoom, or similar web conferencing
• Exceptional written and interpersonal communication skills
• Previous experience in associations, financial services, private equity and/or private markets is highly relevant
• Ability to travel to two or three events in US. This may include overnight travel.

Benefits/Compensation

The anticipated base salary range for this role is $60,000 to $70,000 CAD. The compensation range for this role is specific to Toronto and considers a wide range of factors including but not limited to the skill sets required/preferred; prior experience and training; licenses and/or certifications.
In addition to the base salary, the hired professional will enjoy a comprehensive benefits package including paid time off (up to 30 days), company holiday closure, retirement benefits, 100% employer paid health insurance for employee and their dependents, life insurance and disability, paid holidays, and professional development allowance. Additionally, the hired candidate will be eligible to participate in an annual discretionary incentive program, the award of which will be dependent on various factors, including, without limitation, individual and organizational performance.

Unfortunately, we cannot support work visa applications so you must have permission to work in the country where you intend to work when you apply.

ILPA Core Values

At ILPA, our purpose is to engage, empower and connect limited partners to maximize their performance on an individual, institutional, and collective basis. We therefore intentionally empower our team to make a meaningful contribution to the advancement of our members and their institutions. To accomplish this, we embrace the following values:

• We Pursue Change and Seek Continuous Improvement
• We are Member-Focused
• We Take Ownership
• We Communicate Effectively
• We Succeed as a Team
• We Treat Every Person with Respect

ILPA is an equal opportunity employer and committed to creating a diverse and inclusive work environment. Additional information on ILPA can be found on our website at https://ilpa.org/. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the role.