Job Title

Regional Operations Manager-Winnipeg

Position

Full time

Location:

Winnipeg

Salary:

$65,000-$80,000/Year

*Up to 10% of annual earning bonus available for achieving targets.

* Flexible schedule given schedules and client/subcontractor needs are adequately met

Employer Name and Contact Information :

Domus Building Cleaning

1366 Triole ST, Ottawa, ON

613-295-1763

Position Summary

With over 40 years of industry-leading janitorial and facility maintenance services, Domus is redefining "Reflecting Excellence." Managing a portfolio of over 4,000,000 sq. ft. within Manitoba, across 45+ retail and commercial sites, we go beyond cleaning buildings—we drive operational success, build strong client relationships, and empower teams.

The Regional Operations Manager will lead the execution of large-scale janitorial contracts, overseeing project timelines, subcontractor performance, and quality control. The ideal candidate is an experienced project manager with strong leadership skills, clean industry experience, capable of navigating a fast-paced, multi-site environment while optimizing resources and ensuring compliance.

This is a hands-on leadership role requiring a mix of strategic oversight, team management, and direct involvement in day-to-day operations. Expect frequent travel within the assigned region, as well as engagement with the night cleaning crew to ensure compliance and performance. A valid driver's license and a clean driving abstract are required.

Benefits & Duties:

Why You'll Love Working Here:

· 3-weeks paid vacation

· 5 Paid Personal Days

· Medical/Dental Coverage (70%)

· Flexible Work Schedule

· Monthly Vehicle and Gas Allowance

· Performance based Bonus

YOU MUST HAVE SOME COMMERCIAL CLEANING EXPERIENCE.

Key Responsibilities:

Operational & Project Management:

• Oversee and project manage a large-scale janitorial portfolio covering over 4,000,000 sq. ft. across 45+ sites, ensuring consistent execution of service standards.
  
• Conduct weekly/monthly quality control inspections using digital auditing tools to monitor performance and compliance.
  
• Implement project planning and scheduling strategies to optimize resources, track subcontractor performance, and ensure operational efficiency.
  
• Manage budget controls, ensuring subcontractor costs align with financial targets set by Domus.
  
• Support business expansion by onboarding and integrating new client contracts into the operational framework.
  

Subcontractor & Team Leadership:

• Build and maintain a high-performing network of subcontractors and cleaning teams, ensuring alignment with Domus' brand and service standards.
  
• Provide mentorship and hands-on training, coaching teams on efficiency, safety compliance, and best practices in cleaning protocols.
  
• Enforce subcontractor compliance with legal and contractual obligations, including security clearances, WCB, business licensing, GST, and liability insurance.
  
• Serve as the primary escalation point for all operational concerns, proactively addressing challenges before they impact service levels.
  

Client & Stakeholder Engagement:

• Cultivate and strengthen relationships with key clients, serving as the first point of contact for operations, escalations, and service enhancements.
  
• Conduct regular site visits and performance reviews to proactively address client needs and optimize service delivery.
  
• Deliver data-driven reporting to clients and internal teams, leveraging analytics to enhance efficiency and track key performance indicators (KPIs).
  

Facility & Equipment Management:

• Ensure proper maintenance and operation of industrial cleaning equipment, including burnishers, auto scrubbers, and other machinery used across the portfolio.
  
• Maintain a high standard of safety compliance, ensuring all teams adhere to WHMIS regulations and site-specific requirements.
  

Required Skills & Qualifications:

• 3+ years of experience managing multi-site janitorial contracts (preferably in retail, commercial, or institutional settings).
  
• Project management experience preferred—ability to oversee large-scale operations with multiple moving parts.
  
• Strong leadership & mentorship skills to guide teams, manage subcontractors, and drive operational excellence.
  
• Hands-on expertise with janitorial equipment (burnishers, auto scrubbers, etc.).
  
• Proven problem-solving ability to navigate challenges in a fast-paced, dynamic environment.
  
• Strong relationship management skills—capable of handling client expectations, resolving issues, and maintaining long-term partnerships.
  
• Proficiency in quality assurance & compliance monitoring, including digital auditing tools for site inspections.
  
• Excellent negotiation & communication skills—ensuring clear expectations with clients, teams, and vendors.
  

Ready to Elevate Your Career?

How to Apply

Send Your Resume To

Phil Adams

[email protected]

Phone Number :

613-741-7722

Fax Number :

613-741-3488