Lead the way as our Assistant Parts Manager, driving success with quality parts and service!

Position: Assistant Parts Manager

Type: Fulltime Permanent

Location: Duncan

Who We Are:

Velocity Truck Centres Canada provides full-service support, including sales, maintenance, parts, collision repair, and financing. Representing top brands like Freightliner, Western Star, Thomas Built, Autocar, and Trailers, we are committed to Speed, Value, and Trust for our customers and employees. With 17 branches across Alberta and British Columbia and over 100 locations worldwide in Canada, the USA, Mexico, and Australia, we offer exciting career growth opportunities and are looking for dedicated professionals to join our team.

What We Offer:

• Attractive Compensation: Competitive Base Salary
• Work-Life Balance: Generous accrued vacation time.
• Financial Security: Plan for the future with employer RRSP matching
• Comprehensive Benefits: Company-paid extended health coverage that includes medical, dental, and vision coverage, basic life insurance, disability, and wellness programs.

Position Overview:

As our Assistant Parts Manager, you'll play a key role in keeping our truck and trailer operations running smoothly by supporting the parts department. You'll assist in managing inventory, coordinating with suppliers, and ensuring our technicians and customers receive the high-quality parts and service they need. This position requires an organized and proactive team player who can help meet demand, maintain efficiency, and uphold excellent service standards. If you're passionate about parts and eager to grow in a leadership role, this is a great opportunity for you!

Job Duties:

• Lead, mentor, and support the parts team to drive department success
• Clearly communicate expectations and goals to the parts staff
• Handle administrative tasks related to parts management
• Ensure team members stay current with ARC and VVG University training
• Process parts returns, warranty claims, and vendor-related transactions
• Foster a positive and collaborative work environment across all departments
• Oversee payroll reporting for parts department staff
• Assist the Parts Manager in identifying and addressing areas for improvement
• Build and maintain strong customer relationships while managing complaints effectively
• Ensure compliance with company policies and procedures

Required Skills and Qualifications:

• Previous experience as a Heavy Duty Parts Technician
• Strong verbal and written communication skills
• Excellent organizational and time management abilities
• Proficiency in Microsoft Office Suite and other computer applications
• Ability to make informed and strategic business decisions
• Strong analytical skills to assess data, optimize operations, and solve complex problems effectively

Velocity Truck Centres is an equal opportunity employer.

#HP01