Be a part of something different

We may offer the same products and services as a big bank, but we couldn't be more different. We're rooted in purpose and we're on a mission to improve lives and strengthen communities. We support nearly 20,000 members and businesses digitally, over the telephone, and in-person across a network of six branches across Niagara and Haldimand.

At PenFinancial, our people are our greatest asset and our values speak for themselves: accountability, passion, integrity, respect, and knowledge. More than a poster on the wall, our values guide everything we do. They're values we live every single day – where everyone has a voice and where we listen. Just ask someone who works here to see what they think, and check out our latest annual report to see what we've been up to.

We provide all of our employees with a generous benefits package that includes a Living Wage salary, defined contribution pension plan and performance-based success sharing. Combine that with our commitment to contributing to the wellbeing of our employees through competitive benefits programs, wellness days and allowances for education, and it's no surprise that our employee engagement scores are consistently so strong.

Our commitment to community

We live our brand from the inside out, and our Truly Local Commitment starts with our employees. We support an inclusive, diverse, and caring internal culture. We encourage our employees to give back to the causes that are meaningful to them and their families by providing opportunities to volunteer and represent our truly local credit union through our Truly Local Ambassador program. And, we also commit to investing a portion of our profits directly back into our local communities.

We are a proud Certified B Corporation committed to doing business for good, and we choose 100% renewable energy with Bullfrog Power to support environmental sustainability.

Support all aspects of Commercial Delivery including administration, credit analysis & underwriting, office operations, annual reviews, business membership onboarding & account maintenance, document preparation, deposit initiatives, and our continuous efforts to improve and enhance PenFinancial's Commercial offering.

Differentiating Accountabilities:

• Support all aspects of credit review and new loan processes, including the collection and review of member information, writing credit applications and tracking deficiencies.

• Ensure that annual reviews and credit applications conform to PenFinancial's policies & procedures and that any risks and/or exceptions are adequately identified and mitigated.

• Conduct site visits as required.

• Preparation of certain reports for management and the Board of Directors

• Complete reporting tracking loan account expiries, loan account maturities, insurance policies, CEBA loans, etc.

• Perform other assigned responsibilities.

• Enrolled in or completed a University Degree and/or College Diploma Program, preferably in a business related program
• Knowledge of financial accounting is an asset
• Financial services experience is an asset
• Familiar with Microsoft Office products
• Use technology to enhance productivity
• Must have a valid Ontario driver's license and reliable available vehicle

To learn more visit https://www.penfinancial.com/careers

While we welcome all applications, only those who are selected for an interview will be contacted.

Accessibility accommodations will be made for job candidates upon request.