Full job description

As a Cargo Claims Analyst/Adjuster, you will work closely with our claims team, sales, customer service, accounting, payables and receivables and our management team in investigating, adjudicating and processing claims.

Responsibilities:

• Investigate and adjudicate cargo claims, including logistics, FTL and LTL, ensuring compliance with all legal and regulatory requirements.
• Prepare detailed file summaries for large loss claims ensuring all pertinent information is accurately documented.
• Negotiates directly with insurance company adjusters, claimants, and third-party claimant representatives as required per cargo claim.
• Prepare and file subrogation claims against other carriers, follow up and make sure to secure payments on all claims.
• Reporting of claims as necessary, yearly/monthly claims reporting, assessments and prevention.
• Communicate with the Claims team as well as the Safety/Compliance team (and others as necessary) on any relevant items

Requirements:

• Post-secondary education, and transportation knowledge.
• 2+ years of experience in trucking, claims or safety is a MUST HAVE.
• Experience with transportation liability and The Ontario HWY Traffic Act
• Advanced knowledge of Microsoft Outlook, Excel, and Word
• Strong multi-tasking, time-management, customer service, and organizational skills
• Ability to maintain a high level of confidentiality
• Ability to communicate effectively in the English language, write letters, emails
• Ability to communicate with customers when required in the daily investigations of claims

Benefits:

• Competitive Salary
• Healthcare Benefit Package
• Career Growth

Job Type: Full-time Claims Analyst/Adjuster

Work Location: in our office in Woodbridge

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