Position Summary: Reporting to the Director, Resident Care, The Nutritional Services Coordinator is responsible for coordinating and supervising a team of volunteers to operate kitchen activities for the provision of meal service for residents, as well as other Hospice-related nutritional requirements. The Nutritional Services Coordinator is responsible for overseeing that all food is handled with care and properly stored, and that sanitary conditions are maintained. Additionally, this individual ensures that all health and safety standards are met and continually reinforced, and all equipment is maintained in good, safe working order. This individual will work in a safe manner and will promote the safety of all co-workers, volunteers, residents, families, clients and visitors.

Benefits and Pension: We offer a comprehensive benefits plan and the Defined Benefit Pension Plan HOOPP, (Healthcare of Ontario Pension Plan)

Key Kitchen accountabilities of this position include:

• Orient and train new kitchen volunteers, including food safety training and to reinforce proper safe food handling procedures are followed.
• Collaborate with Volunteer Coordinator to ensure kitchen volunteer shifts are covered and communicate with the Volunteer Coordinator and Director, Resident Care any scheduling concerns.
• Assist with kitchen volunteer evaluations, on an annual basis.
• Biweekly pick-up of donated food from local source.
• Hold Kitchen Volunteer Team meetings/monthly communications by email as required.
• Consult with families and residents re: diet, food tolerance, likes and dislikes, and update daily diet sheet with this information, and to provide any special food requests.
• Prepare weekly resident meals menu; keep daily record of meals prepared.
• Organize supplies and grocery schedule and coordinate product purchasing and delivery.
• Organize cleaning and sanitation schedule, check chemical supplies.
• Monitor equipment maintenance schedule (i.e. grease trap cleaning: weekly treatments and twice annual clean out; refrigerator/freezer coil cleaning; ice machine filter changes)
• Organize and coordinate Community Holiday dinners and Bereavement Socials (Supportive Care).
• Organize and run monthly “Connecting through Cooking” classes (Supportive Care)
• Organize and coordinate all catering for extra functions as required.
• Communicate concerns from families and residents to the Director, Resident Care or designate.
• Liaise with Middlesex London Health Unit Inspector for monthly inspections; perform any corrective actions as advised including refrigerator/freezer temperature monitoring and adjustments.
• Other duties as assigned.

Key Housekeeping and Maintenance accountabilities of this position include:

• Oversee daily housekeeping and maintenance operations to ensure cleanliness, safety and efficiency.
• Assign tasks and monitor staff performance to maintain high standards of cleanliness and facility upkeep.
• Conduct regular inspections of rooms, common areas, and equipment to ensure compliance with health and safety regulations.
• Train and mentor housekeeping and maintenance staff on proper procedures, safety protocols, and quality standards.
• Mange inventory and order cleaning supplies and maintenance tools and equipment as needed
• Respond promptly to maintenance issues and coordinate repairs with the appropriate personnel.
• Develop and implement schedules for our tine cleaning, preventative maintenance and deep-cleaning projects
• Ensure compliance with company policies, safety regulations and industry best practices.
• Address and resolve guest or resident complaints related to cleanliness and maintenance concerns.
• Maintain records of maintenance work, housekeeping tasks, and supply usage for reporting purposes.

Qualifications:

To perform this job successfully, an individual must be able to perform essential duties satisfactorily. The Requirements listed below are representative of the knowledge, skill, and /or ability required.

• Diploma in Food Service Management.
• Advanced Food Safety Certification.
• Must be able to function with minimal supervision.
• Exceptional communication and interpersonal skills.
• A reliable vehicle and a valid driver's license would be an asset.
• Experience working in food services in a health care setting is preferred.
• Experience working in a supervisory capacity is preferred.
• Experience working with volunteers is an asset.
• Demonstrated relationship management skills consistent with the mission, vision and values of St. Joseph's Hospice