Smithers Community Services Association is a non-profit organization that believes in raising the bar on what it means to do a good job. As a member of the Smithers Community Services team, you are fully engaged in your work, you take personal responsibility for your experience with the Association, you are a professional who operates from a place of ethics and integrity and you are prepared to evolve, change and grow as a result of working here.

PROGRAM: Cottonwood Manor - Houston

POSITION: Cook, Meal Server & Housekeeper Casual on Call

Opens: February 10, 2025

Closes: when filled

PROGRAM SUMMARY:

Cottonwood Manor is a seniors housing facility in Houston offering 6 Assisted Living units and 16 independent rental units. This project is a partnership between SCSA, BC Housing and the Northern Health Authority. Together we provide seniors with affordable housing, social and recreational activities, hospitality and personal care services. Our intention is to enable people who require some assistance to remain living independently.

POSITION SUMMARY:

Prepare delicious and nutritious meals for assisted living residents. Serve lunch and dinner and clean up after each meal.

Clean tenant units weekly and common areas regularly, provide laundry services for residents.

REPORTING RELATIONSHIPS:

Reports To:Cottonwood Manor Site Manager

COOKING:

Provide residents at Cottonwood Manor with 2 meals per day, lunch and dinner. Meals are to be served no later than 12:00 PM and 5:00 PM daily unless alternate arrangements have been made.

Store, prepare and serve meals in accordance with recognized Food Safe practices.

oEnsure that the facilities available are adequate for heating, cooling, cooking, refrigerating and freezing food.

oFor storing refrigerated or frozen foods, monitor food temperature, and when necessary, controlling ambient temperature to ensure the safety and suitability of food.

oPrevent microbial cross contamination by separating raw, unprocessed food physically or by date from ready-to-eat foods, with effective intermediate cleaning, and where appropriate, disinfection.

Prepare wholesome, nutritionally balanced meals that will contribute to the health of the recipient by:

oIncorporating the Canadian Food Guide Recommendations to Healthy Eating

oProviding appropriate servings sizes

oUsing fresh ingredients as much as possible with a minimum of pre-packed/pre-prepared foods

Adhere to the menu proposed by Smithers Community Services Association unless changes to the menu have been made or approved by Smithers Community Services Association or a certified dietician.

Make accommodations for residents with special dietary needs which may include but is not limited to special food items, consistency of food, sodium and sugar content. We do not provide therapeutic diets.

Prepare shopping list for menu items when necessary.

Purchase menu items when necessary.

Post lunch and dinner menu on board daily.

Provide additional meals for guests, as requested, when given adequate notice.

Provide extra snacks for special events when requested.

Have appropriate procedures in place to ensure that any necessary cleaning and maintenance is carried out effectively and an appropriate degree of personal hygiene is maintained. Including but not limited to fridges, freezers, counters, cupboards.

HOSPITALITY & MEAL SERVICE:

Prepare dining area for meals.

Serve meals in dining room and/or deliver to residents units.

Clear dishes and left-over food.

Clean and disinfect all dishes and utensils, and dining and kitchen areas.

Assist with recreation activities when necessary.

HOUSE KEEPING:

Clean common areas. This includes: vacuuming, washing floor areas, cleaning washrooms, dusting, washing walls, and garbage removal.

Clean tenant units weekly. This includes: vacuuming, washing floors, spot cleaning walls, baseboards and window sills, washroom, checking refrigerator, stove, and counters.

Change and launder bedding and linens

Assist with an annual spring cleaning of the common areas and tenant units or when a tenant moves out.

Inform the Site Manager when cleaning supplies are low.

Other related duties as assigned.

QUALIFICATIONS:

Education

Experience cooking family style meals

Must have current Food Safe, Level 1 First Aid, and WHIMIS certification or be willing to complete the training (sponsored by SCSA)

Knowledge and Experience

Knowledge of the Canadian Food Guide Recommendations to Healthy Eating

Skills and Abilities

Ability to work effectively as a team member

Ability to read, write and communicate in English

Ability to communicate professionally and respectfully with all people

Ability to establish and maintain professional and appropriate relationships with residents and/or their families/representatives

Ability to comply with safe work practices and food safe handling practices

Possess good listening, problem solving and communication skills

Reliable

Personable with residents

Basic Level 1 technical skills required

Personal Qualities

The team members at Smithers Community Services Association possess similar personal characteristics while at the same time are encouraged to bring their diverse thoughts, opinions and styles to their work. We highly value our team members and support each person to be successful in their role. Individuals who possess the following qualities are the best fit in our organization.

You are:

Grounded in a people-first approach, working diligently to achieve the goals and objectives of the clients and the organization

Open, self-aware and authentic with a desire to nurture this in others

A strategic, critical thinker, accountable for your actions, modeling personal responsibility and initiative in your decision-making

Flexible in your style, take pride in your work and contribute with the whole team in mind

Focused on genuine dialogue that is collaborative and straight-forward with an insatiable curiosity about the people and the community you serve

Collaborative, proactive and solution-focused in your approach, with the intent to find win/win solutions

ADDITIONAL REQUIREMENTS:

Be familiar with and adhere to the philosophy, policies and procedures of the Association.

Represent the Association positively and professionally at all times.

Understand and be committed to terms of confidentiality, and sign a pledge of confidentiality.

Undergo a Criminal Record Search as and when required by the Association

Actively participate in regular performance evaluations.

Attend staff meetings as required.

The Smithers Community Services Associations ensures equitable, objective hiring processes based on merit. Committed to diversity within our community and our staff, we welcome all applications, including those from visible minority members, Indigenous persons, persons with disabilities, persons of any sexual orientation or gender identity, and other individuals not listed here who may contribute to our inclusive practice and the further diversification of ideas.

REVISED DATE: February 2024