Administrative Assistant

Are you looking for a dynamic and engaging role where every day brings something new? Do you thrive in an organized environment and take pride in keeping things running smoothly? PWTransit is expanding its operations to the East Kootenay Region, with an office based in Cranbrook, BC. We are looking for a highly organized and detail-oriented Administrative Assistant to join our team, working approximately 20 hours per week.

As an Administrative Assistant, you will be a key player in ensuring the smooth day-to-day operations of our new East Kootenay location. This role is ideal for an administrative professional who excels in organization, customer service, and supporting a fast-paced team environment.

The anticipated schedule for this position is Monday through Friday, 20 hours per week, with some flexibility to collaborate on setting specific working hours.

Compensation: $25.00 per hour

Responsibilities:

• Serve as the first point of contact by managing the main transit service phone line, handling inquiries, customer compliments/complaints, greeting visitors, and providing backup support for accessible transit bookings
• Maintain employee schedules and daily dispatch, coordinating with management to approve time-off requests and shift changes
• Process payroll entries, respond to payroll and benefits inquiries, and act as a liaison between employees and the payroll department
• Utilize web-based fleet software to generate reports, track maintenance costs, verify technician hours, and provide backup for parts ordering
• Manage invoice processing, expense reporting, and financial statement reviews to ensure smooth financial operations
• Oversee office supply inventory, monitoring budgets and placing orders when needed
• Assist with administrative duties such as managing social media updates, drafting written content (articles, photos, memos), and maintaining physical and electronic records
• Coordinate and document safety meetings, including Joint Occupational Health & Safety Meetings
• Support general office functions as needed

Qualifications:

• Post-secondary diploma in Office or Business Administration
• Minimum 2 years of experience in a similar administrative role (preferred)
• Strong organizational skills, with the ability to manage multiple tasks and deadlines efficiently
• Confidence and assertiveness in handling inquiries and managing challenging situations
• A high level of integrity and discretion when dealing with confidential information
• A customer-focused mindset with excellent communication skills
• Strong writing, reporting, scheduling, and research abilities
• Proficient in Microsoft Office (Word, Excel, Outlook, etc.)
• Accounting knowledge and previous dispatch experience are considered assets