Banquets Captain - Silvertip

Are you passionate about creating exceptional event experiences? Join our team at Silvertip Resort, as a Seasonal Banquets Captain, one of the most sought-after destinations for weddings and events, and take a leading role in delivering unforgettable moments for our guests.

About Stone Creek Resorts Inc.

Stone Creek Resorts Inc. is a well-established Alberta-based company, renowned for delivering exceptional hospitality and luxury lifestyle experiences. The company operates two world-class golf resorts: Silvertip Resort in Canmore, Alberta, and Eagle Ranch Resort in Invermere, British Columbia. In addition to its resort operations, Stone Creek is a leader in resort real estate development, with Silvertip Resort recognized as Canada's premier community for luxury resort real estate.

The Silvertip master plan features a diverse mix of luxury estate lots, condominium and multi-family units, and resort accommodations, with projected annual real estate sales of up to $100 million. Future developments at Silvertip include Silvertip Village, a state-of-the-art conference centre, a gondola, a Nordic spa and wellness center, and 850 staff housing units-further enhancing the resort's position as a world-class destination.

Silvertip Resort occupies an unparalleled location in the heart of the Canadian Rockies. For over 20 years, we have been dedicated to providing world-class guest experiences, including our renowned championship 18-hole golf course, while maintaining a strong commitment to preserving the surrounding natural environment. Silvertip is more than just a resort; it is an extraordinary experience where nature and luxury seamlessly blend, creating unforgettable memories for all who visit.

Position Summary

Reporting to the Food & Beverage Manager (or their designate), the Banquets Captain ensures the smooth execution of events by overseeing setup, service, and breakdown operations. This role requires leading a team of servers and support staff, coordinating with event planners, and ensuring guest satisfaction. The ideal candidate thrives in a fast-paced environment, demonstrates excellent attention to detail, and is committed to maintaining the highest service standards.
Why Silvertip Resort

• Discounted: golf privileges, staff meals, restaurant meals, grocery and golf shop purchases at Silvertip Resort & Eagle Ranch Resort.
• Staff Accommodation on site.
• We offer a diverse and engaging work environment in a unique location.
• Close to many outdoor adventures and Cities - Banff National Park, Kootenay National Park, Sunshine Resort, Lake Louise Resort, Kicking Horse Mountain Resort, etc.
  

Key Responsibilities

• Address guest inquiries and special requests promptly and professionally, creating a welcoming atmosphere.
• Collaborate with the Banquet Supervisor, Manager, and kitchen staff to ensure seamless operations and timely service.
• Supervise and train servers and support staff, providing clear guidance to maintain service excellence.
• Oversee event setup, service, and breakdown, ensuring adherence to timelines and high-quality standards.
• Adhere to ProServe standards and all local alcohol service regulations, verifying legal drinking age and monitoring responsible service.
• Assist in monitoring inventory levels for banquet supplies and report shortages or needs to management.
• Ensure all safety, health, and cleanliness standards are upheld during events, adhering to company policies and regulations.
• Assist in executing special events, ensuring all details are managed effectively and meet guest expectations.
• Work well as a team player and always maintain a respectful and professional attitude.
• Knowledgeable about the menu and wine list that is offered and answer questions.
• Other duties as assigned.
  

Requirements

• Proven experience in a hospitality or banquet service role.
• Strong leadership and organizational skills.
• Ability to take initiative and manage a team effectively in a fast-paced environment.
• Excellent communication and interpersonal skills.
• ProServe certification (or willingness to obtain).
• Detail-oriented with a strong focus on guest satisfaction.
• Availability to work flexible hours, including evenings, weekends, and holidays.
• Must be able to stand and for up to 8 hours.
• Must be able to lift up to 50 lbs.

Duration: This is a Full-Time seasonal position, April to October. Overtime during busy periods may be required.

Stone Creek Resorts Inc. is committed to supporting a diverse workforce from various communities within which we operate. We encourage all qualified professionals without regard to race, gender identity, colour, sex, marital / family status, citizenship, religion, sexual orientation, aboriginal status, age, etc. to apply.