Housekeeper/Cleaner - Silvertip

Are you detail-oriented and passionate about creating clean and welcoming spaces? Join our team as a Seasonal Full-Time Housekeeper and play a vital role in maintaining high standards of cleanliness and comfort across our facilities, including staff accommodations, clubhouse, public spaces, and event areas.

About Stone Creek Resorts Inc.

Stone Creek Resorts Inc. is a well-established Alberta-based company, renowned for delivering exceptional hospitality and luxury lifestyle experiences. The company operates two world-class golf resorts: Silvertip Resort in Canmore, Alberta, and Eagle Ranch Resort in Invermere, British Columbia. In addition to its resort operations, Stone Creek is a leader in resort real estate development, with Silvertip Resort recognized as Canada's premier community for luxury resort real estate.

The Silvertip master plan features a diverse mix of luxury estate lots, condominium and multi-family units, and resort accommodations, with projected annual real estate sales of up to $100 million. Future developments at Silvertip include Silvertip Village, a state-of-the-art conference centre, a gondola, a Nordic spa and wellness center, and 850 staff housing units-further enhancing the resort's position as a world-class destination.

Silvertip Resort occupies an unparalleled location in the heart of the Canadian Rockies. For over 20 years, we have been dedicated to providing world-class guest experiences, including our renowned championship 18-hole golf course, while maintaining a strong commitment to preserving the surrounding natural environment. Silvertip is more than just a resort; it is an extraordinary experience where nature and luxury seamlessly blend, creating unforgettable memories for all who visit.

Position Summary

Reporting to the Maintenance Manager - The Housekeeper is integral to ensuring the cleanliness and orderliness of staff accommodations, office spaces, public areas, on-course bathrooms, and event spaces. This role requires strong organizational skills, attention to detail, and the ability to manage multiple tasks effectively. The Housekeeper works closely with the Maintenance Manager and other team members to address issues promptly and maintain a pristine environment for staff, guests, and event attendees.

Why Silvertip Resort

• Discounted: golf privileges, staff meals, restaurant meals, grocery and golf shop purchases at Silvertip Resort & Eagle Ranch Resort.
• Our people experience working at a world-class Golf resort.
• We offer a diverse and engaging work environment in a unique location.
• Eligible for Health & Wellness benefits after 12 months of service.
• Close to many outdoor adventures - Banff National Park, Kootenay National Park, Sunshine Resort, Lake Louise Resort, Kicking Horse Mountain Resort, etc.

Key Responsibilities

• Perform daily cleaning tasks such as sweeping, mopping, vacuuming, dusting, sanitizing surfaces, and emptying bins across all areas of the property.
• Conduct deep cleaning and handle special tasks, such as stain removal or addressing spills, as needed.
• Clean and reset spaces, including bedrooms, event venues, and bathrooms, ensuring they are ready for use.
• Maintain and restock supplies, including toiletries, cleaning products, and other essentials.
• Report maintenance or repair needs to the Maintenance Manager promptly.
• Follow cleaning checklists and document tasks to ensure completion and accountability.
• Perform light maintenance tasks, such as changing lightbulbs, using a plunger, or refilling dispensers.
• Adhere to health and safety protocols, including proper handling of cleaning chemicals and equipment.
• Engage with staff or guests to address cleanliness concerns and ensure a positive experience.
• Respond promptly to emergencies or issues, ensuring safety and minimal disruption to operations.
• Document and report any incidents or accidents, ensuring proper follow-up procedures.
• Other duties as assigned.

Requirements

• Position requires flexibility in shifts and schedule. Some evening/weekend work may be required.
• Previous cleaning experience.
• Ability to work well under pressure in a fast-paced environment.
• Ability to lift up to 25lbs, bend, twist, kneel, and stand for a full shift.
• Manual dexterity is required.
• Ability to work cohesively as part of a team as well as autonomously.
• Must possess safe work habits with an awareness of safe work procedures.
• Must be able to work with cleaning chemicals and can wear latex or non-latex gloves when using chemicals.
• Proficiency in English, both written and spoken, is required to effectively communicate with team members and guests.
• Eligible to work in Canada; we cannot offer sponsorship for this position.

This is a Seasonal Full-Time position.

Stone Creek Resorts Inc. is committed to supporting a diverse workforce from various communities within which we operate. We encourage all qualified professionals without regard to race, gender identity, colour, sex, marital / family status, citizenship, religion, sexual orientation, aboriginal status, age, etc. to apply.