Company Description

Do you have a passion to work in a face paced business environment where team collaboration and customer service are at the forefront of the business? – then come explore a career with us!

Come join our team in Lethbridge, Alberta as a Showroom Sales Consultant with The Ensuite Bath and Kitchen Showroom - A Division of EMCO Corporation!

Since our inception in 1906 EMCO has become a flagship for distribution across Canada. The hearts of EMCO are our distribution centers or Profit Centers, this is where EMCO's core business revolves around the wholesale and distribution of mechanical products, brought to market by supplying our loyal and great customers. At EMCO, people come first, we run our business on our many core values building relationships with our customers, our team, and our vendors. We welcome you to consider joining our EMCO family not just for a job but a career.

Job Description

Salary Range: $45,000 - $55,000 + Bonuses

A Typical Day at EMCO and the Ensuite Bath and Kitchen Showroom:

As a Showroom Consultant, you will provide expert product selection assistance and design advice to our customers. You will ensure the highest levels of customer satisfaction in order to meet or exceed the sales and gross profit targets while increasing profit-sharing. Additional duties will include:

• Assist showroom customers in assessing their needs, directing their product selections, and closing the sale
• Develop and build strong relationships with designers, home builders and architects to grow profitable sales
• Provide customers with quick reliable quotes and accurate delivery dates
• Meet or exceed monthly product specific sales and gross profit targets
• Enter orders and quotes in the system, expedite purchases while maintaining proactive communication with customers
• Investigate and resolve customer issues; address short payments and returns in a timely fashion that exceeds the customers' expectations and benefits of the Profit Centre
• Drive showroom sales through the creation of promotions and help manage the advertising of the business
• Understand and follow all safety regulations at all customer locations as well as at the Profit Centre

The right candidate will also have the opportunity to join EMCO's Strategic Development Program. The program teaches new hires with little-to-no industry experience every aspect of the business. From shipping and receiving, counter sales, to operations management. Then you'll get to know our customers, spending your time learning inside sales, outside sales and diving into the world of business development. You will become an integral part of our local team as a high performing individual contributing to the success of the entire business.

About Our Team:

Here at EMCO, we offer a fun, fast-paced and dynamic workplace. We work as a team, share core values, and support each other's growth and development. As our teammate, you will have the opportunity to continually develop your skills through ongoing training, have the opportunity to be innovative and try new things, and work alongside passionate colleagues with diverse backgrounds and experiences. We are a team of enthusiastic individuals who are dedicated to meeting and exceeding the needs of the customers we serve

Qualifications

What We Are Looking for From You:

• Grade 12 diploma or equivalent; College and/or University degree an asset
• A minimum of 2 years of experience with customer service or sales; plumbing, kitchen or bathroom showroom sales preferred. Service and retail experience an asset
• Valid driver's license with a clean driver's abstract
• Ability to gain comprehensive knowledge of products on display at The Ensuite, able to suggest appropriate product to suit customers' needs and promote the value-added services
• Knowledge of kitchen and bath design trends
• Intermediate skills of Microsoft Office software
• Outstanding customer service and verbal communication skills
• Excellent relationship building skills with customers, vendors, and teammates
• Able to identify customer needs, provide solutions and close the sale
• Possess excellent project management skills
• Able to learn and operate the applicable software system used to process orders
• Intermediate math skills

Additional Information

Why Join Our Team?

EMCO Corporation is one of Canada's largest integrated wholesale distributors of plumbing, HVAC, waterworks, and industrial products for the construction industry. We have endless opportunities for you to grow and develop in your career and a culture that prides itself in supporting you every step of the way!

In addition, we will offer you:

• Great mentors and on-the-job training
• Growth potential with competitive salary, benefits, and profit sharing
• A career with a solid, stable company with strong core values
• Participation in our pension plan with employer contributions
• Work-life balance and flex time

EMCO is an equal opportunity employer and is committed to maintaining a discrimination, harassment, and barrier free workplace where all employees can contribute to their fullest potential. EMCO is committed to diversity, equity, and inclusion in our workplaces. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, colour, creed, place of origin, sex, sexual orientation, gender, gender identity, gender expression, religion, family or parental status, or any other characteristic protected by the law. We welcome applications from all minority group members, women, Aboriginal persons, persons with disabilities, members of sexual minority groups, neurodiversity, and others who may contribute to the further diversification of ideas.