Golf Services Agent- Silvertip

Are you passionate about golf and delivering exceptional guest experiences? Join our team as a Seasonal Golf Services Agent and play a pivotal role in ensuring seamless operations and unforgettable moments for our guests. This role is ideal for someone who enjoys working outdoors, engaging with guests, and being part of a dynamic golf environment.

About Stone Creek Resorts Inc.

Stone Creek Resorts Inc. is a well-established Alberta-based company, renowned for delivering exceptional hospitality and luxury lifestyle experiences. The company operates two world-class golf resorts: Silvertip Resort in Canmore, Alberta, and Eagle Ranch Resort in Invermere, British Columbia. In addition to its resort operations, Stone Creek is a leader in resort real estate development, with Silvertip Resort recognized as Canada's premier community for luxury resort real estate.

The Silvertip master plan features a diverse mix of luxury estate lots, condominium and multi-family units, and resort accommodations, with projected annual real estate sales of up to $100 million. Future developments at Silvertip include Silvertip Village, a state-of-the-art conference centre, a gondola, a Nordic spa and wellness center, and 850 staff housing units-further enhancing the resort's position as a world-class destination.

Silvertip Resort occupies an unparalleled location in the heart of the Canadian Rockies. For over 20 years, we have been dedicated to providing world-class guest experiences, including our renowned championship 18-hole golf course, while maintaining a strong commitment to preserving the surrounding natural environment. Silvertip is more than just a resort; it is an extraordinary experience where nature and luxury seamlessly blend, creating unforgettable memories for all who visit.

Position Summary

Reporting to the Golf Services Manager and/or Golf Services Supervisor - Golf Services Agent is an entry level position where you will be responsible for the overall cleanliness of the bag drop area, cart storage area and driving range. Cleaning and storage of golf carts, rental club, driving range amenities. This position is a key member of the Golf Operations team whose goal is to exceed and anticipate the expectations of our guests. As a team member of Silvertip Resort, you will be responsible for supporting and maintaining a healthy and safe working environment for all employees and guests.

Why Silvertip Resort

• Discounted: golf privileges, staff meals, restaurant meals, grocery and golf shop purchases at Silvertip Resort & Eagle Ranch Resort.
• Staff Accommodation on site. $23 per day.
• Our people experience working at a world-class Golf resort.
• We offer a diverse and engaging work environment in a unique location.
• Close to many outdoor adventures and Cities - Banff National Park, Kootenay National Park, Sunshine Resort, Lake Louise Resort, Kicking Horse Mountain Resort, etc.

Key Responsibilities

• Greet guests warmly and assist with golf course information.
• Manage golf carts, ensuring they are clean, charged, and well-stocked.
• Assist guests with golf bags, ensuring a smooth transition to the course.
• Handle rental equipment and ensure all items are in top condition.
• Provide guests with updates on course conditions, rules, and policies.
• Work closely with the golf shop, pro team, and maintenance staff to ensure seamless operations.
• Assist in tournaments, special events, and group outings.
• Ensure adherence to safety protocols related to golf cart use and course policies.
• Monitor and report any course or equipment issues to the appropriate teams.
• Gather guest feedback and suggest improvements for an enhanced experience.

Requirements

• Driver's license required.
• Eligible to work in Canada full-time.
• Lift up to 50lbs occasionally, 30lbs frequently, and 20lbs constantly
• Follow all Health and Safety procedures
• Previous experience in retail, golf operations, or hospitality preferred.
• Passion for exceptional guest service and the golf industry.
• Ability to work outdoors in various weather conditions.
• A team player with a positive attitude and problem-solving skills.
• Available to work flexible shifts, including weekends and holidays.

Duration: This is a Full-Time seasonal position, April to October. Overtime during busy periods may be required.

Stone Creek Resorts Inc. is committed to supporting a diverse workforce from various communities within which we operate. We encourage all qualified professionals without regard to race, gender identity, colour, sex, marital / family status, citizenship, religion, sexual orientation, aboriginal status, age, etc. to apply.