Director of Banquets

Rate of Pay: Salary

THIS JOB IS LOCATED IN KANANASKIS, AB. SUBSIDIZED STAFF HOUSING IS AVAILABLE.

Experience the Pomeroy Kananaskis Mountain Lodge here: https://vimeo.com/261927699

Start a new Adventure while working for an Autograph by Marriott resort located in the heart of the iconic Canadian Rockies! The Kananaskis Mountain Lodge is surrounded by untouched beauty and rugged mountain peaks, offering a once-in-a-lifetime opportunity for those seeking a culture that offers a work-hard, play-hard mantra, an empowering workplace, industry-best perks and benefits, and amazing development opportunities for those looking to grow a career. Join the Marriott family today!

The Role:

As the Director of Banquets, you will be directly reporting to the Director of Food and Beverage and to the Assistant Director of Food and Beverage. You will have oversight of our premium meeting and catering spaces. The role is accountable for the people, quality and financial results of the Banquets Division. The short-term focus will be on rebuilding the department to meet the high demand of summer and fall high season and raise Guest Feedback scores across the division. A strong background in high volume premium catering and food & beverage excellence is crucial for success. We commit to giving you the authority and resources required to succeed; achieving excellence is up to you.

Job duties:

• Leads by example by motivating employees and directing the organization of the 5 F&B
• Engage team members to deliver picture-perfect results in guest and public areas, owning the banquet guest service and employee experience by monitoring and addressing the cleanliness and readiness of all areas and departments.
• Oversee recruitment, staffing changes, and training within the department, hiring the right people for the right positions.
• Ensure smooth operations and top service quality for all guests, managing the full cycle of event management from setup to service.
• Attend pre-event and BEO meetings to understand group needs, set expectations, and communicate critical information to the Banquet Team.
• Train and evaluate staff in accordance with company standards, providing real-time feedback on appearance, attitude, service delivery, and professionalism.
• Analyze monthly financial results and guest feedback to create action plans for continuous improvement, addressing shortcomings and enhancing successes.
• Coordinate closely with Sales, Front Office, Reservations, and Culinary departments to ensure seamless communication and meet clients' needs.
• Ensure responsible beverage service and adherence to all food and alcohol regulations.

Employment Experience and Educational Requirements:

• Minimum of 5 years' experience in food & beverage or banquets in a Hotel or related industry.
• Proven sales performance experience in meeting and exceeding sales revenue goals.
• Excellent verbal and written communication skills are required.
• Comfortable with technology and open to new learning.
• Excellent eye for quality, cleanliness, and detail.
• Ability to multi-task, produce accurate work against hard deadlines.

Working Conditions/Physical Demands:

Due to the cyclical nature of the banquet operations, the Director of Banquets may be exposed to long shifts that include late hours, weekends, and holidays. This position is set in a fast-paced environment, with high levels of interaction with guests, employees, and other stakeholders. The Director of Banquets will spend a lot of time on their feet, multitasking competing priorities, effectively dealing with confrontation from employees and guests and leading a culture of service excellence.

Amazing Perks:

• Personal days: 5 per year after 90 days of continued full-time employment
• Food and Beverage discounts at ALL 6 of our dining outlets
• Growth and development opportunities, both personal and professional
• Onsite staff accommodations which include a residence convenience store and employee gym
• One meal per day in our employee cafeteria (taxable benefit)
• Discounts on activities offered through our Activities Committee: Skydiving, Yoga, rafting, to name a few
• Shuttle access to Calgary and Canmore
• Health and Wellness benefits (some restrictions may apply)
• Vacation is accrued starting on your first day of work at a rate of 4% of your earnings
• Marriott Destinations membership providing you with discounted room rates and food and beverage discounts at any of Marriott's chain of hotels
• Discounted access to our Nordic Spa*
• Discounted Ski Pass and Golf rates*
• Kananaskis Park Pass

If you're interested in a company that rewards you for your dedication and commitment, then Kananaskis Mountain Lodge is the right place to establish your career!

Apply now or visit us to learn more information at www.livetheadventure.ab.ca

Experience the Pomeroy Kananaskis Mountain Lodge here: https://vimeo.com/261927699

*Season Availability, subject to cut off dates.

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