Server - Silvertip

Are you passionate about creating exceptional dining experiences? Join our team as a Seasonal Server and provide outstanding service to guests while working in a dynamic and welcoming environment.

About Stone Creek Resorts Inc.

Stone Creek Resorts Inc. is a well-established Alberta-based company, renowned for delivering exceptional hospitality and luxury lifestyle experiences. The company operates two world-class golf resorts: Silvertip Resort in Canmore, Alberta, and Eagle Ranch Resort in Invermere, British Columbia. In addition to its resort operations, Stone Creek is a leader in resort real estate development, with Silvertip Resort recognized as Canada's premier community for luxury resort real estate.

The Silvertip master plan features a diverse mix of luxury estate lots, condominium and multi-family units, and resort accommodations, with projected annual real estate sales of up to $100 million. Future developments at Silvertip include Silvertip Village, a state-of-the-art conference centre, a gondola, a Nordic spa and wellness center, and 850 staff housing units-further enhancing the resort's position as a world-class destination.

Silvertip Resort occupies an unparalleled location in the heart of the Canadian Rockies. For over 20 years, we have been dedicated to providing world-class guest experiences, including our renowned championship 18-hole golf course, while maintaining a strong commitment to preserving the surrounding natural environment. Silvertip is more than just a resort; it is an extraordinary experience where nature and luxury seamlessly blend, creating unforgettable memories for all who visit.

Position Summary

Reporting to the Food & Beverage Manager - The Server is responsible for delivering attentive, efficient, and friendly service in a dining setting. This role includes taking food and drink orders, serving meals and beverages, and ensuring a high level of guest satisfaction. The Server must possess thorough menu knowledge, handle transactions accurately, and address guest inquiries or concerns with professionalism and care.

Why Silvertip Resort

• Discounted: golf privileges, staff meals, restaurant meals, grocery and golf shop purchases at Silvertip Resort & Eagle Ranch Resort.
• Staff Accommodation on site. $23 per day.
• Our people experience working at a world-class Golf resort.
• We offer a diverse and engaging work environment in a unique location.
• Close to many outdoor adventures - Banff National Park, Kootenay National Park, Sunshine Resort, Lake Louise Resort, Kicking Horse Mountain Resort, etc.

Key Responsibilities

• Greet guests warmly, provide menu recommendations, and address dietary preferences and restrictions.
• Accurately take and process orders using the point-of-sale (POS) system and coordinate with kitchen staff for timely service.
• Serve food and beverages with proper presentation and adherence to service standards while monitoring guest needs throughout the dining experience.
• Maintain clean and organized dining areas, including setting and clearing tables, and ensure back-of-house areas are hygienic and tidy.
• Adhere to ProServe standards, alcohol service regulations, and all health and safety protocols, including proper food handling.
• Present checks to guests, process payments accurately, and reconcile daily transactions following company policies.
• Assist in setting up and serving for special events or banquets, including arranging seating and preparing service stations.
• Monitor inventory levels, report shortages, and assist in training new servers on menu items and service techniques.
• Address guest complaints or concerns according to procedures, escalating issues to management when necessary.
• Contribute to departmental briefings, collaborate with colleagues, and assist in other resort areas as required.
• Other duties as assigned.

Requirements

• Strong communication and interpersonal skills.
• Flexibility to work in all Food & Beverage outlets.
• Diploma or degree in hospitality is an asset.
• Eligible to work in Canada full-time.
• Able to lift, push or pull up to 40Ibs.
• Ability to manage multiple tables and tasks efficiently, especially during busy service periods.
• Positive attitude and commitment to delivering exceptional guest experiences.
• ProServe certification or willing to obtain.
• Previous serving or hospitality experience is an asset but not required.
• Flexibility to work various shifts, including weekends and holidays.

Duration: This is a Full-Time seasonal position, April to October. Overtime during busy periods may be required.

Stone Creek Resorts Inc. is committed to supporting a diverse workforce from various communities within which we operate. We encourage all qualified professionals without regard to race, gender identity, colour, sex, marital / family status, citizenship, religion, sexual orientation, aboriginal status, age, etc. to apply.