Office Administrator

Department: Administration

Reports to: Office & Administration Manager

Location: Chilliwack, BC

Hours of Work: Part-Time,16 hours per week

Workplace Category: In-Office

Your Role at Petcurean: The Office Administrator plays a key role in providing exceptional support to both internal and external customers while also assisting the Office & Administration Manager with administrative tasks. As the first point of contact for visitors- whether via phone, email, or in person-this role is responsible for creating a welcoming and professional office experience.

Your Future Team: Reporting to the Office & Administration Manager, the Office Administrator collaborates closely with the entire Petcurean team and contributes to fostering a positive workplace culture. With a people-first approach, they help ensure smooth office operations while enhancing the overall experience for employees and visitors alike.

This is a temporary position expected to last until December 31, 2025.

If you were the Office Administrator now, here are some of the core activities you would be doing:

• Greeting, assisting and/or directing visitors in a courteous and professional manner.
• Answering general enquiries via telephone, email, and in-person.
• Providing administrative support to the Office & Administration Manager as required in the areas of:
  • Data entry (such as budget entries, staff feed, ordering, meeting minutes, etc.)
  • Filing (both physical & Electronic)
  • Couriers (local & international) plus Mail-in/Mail-out management
  • Photocopying & report compilation
• Third party vendor coordination & management. Includes: Waste disposal, office cleaners, shredding, contractors, and others as necessary.
• Assisting with Monthly staff feed orders
• Coordinating maintenance requests
• Managing integrity of the office up to premium standards (cleanliness, organized, supplies filled, coffee/snacks, boardrooms)
• Facilitating use of in-office booking system
• Managing the use of warehouse space

Here are some of the skills we are looking for our next Office Administrator to bring to the team:

• Exceptional organization and planning skills with strong attention to detail.
• Proven ability to provide outstanding customer service support.
• Strong verbal and written communication skills, including excellent interpersonal abilities in person and over the phone.
• Ability to multitask, adapt, and work efficiently in a fast-paced office environment.
• Proactive mindset with a solutions-focused, "can-do" attitude.
• Strong relationship-building and collaboration skills with internal and external stakeholders.
• Capable of lifting and carrying up to 40 lbs.

Are you our next Office Administrator? Here are some of our must-haves:

• High school diploma or equivalent, with some college courses or a college diploma in marketing, customer service, business administration, or a related field.
• 1+ years of administrative support experience in a busy office environment.
• Proficient in Microsoft Word, Excel, PowerPoint, and Outlook.

What's in it for you?

• Flexible hours schedule (within standard office hours of 8-5)
• Take advantage of the financial resources strategically allocated to empower your career progression through personalized Professional Development avenues.
• Staff Feeds program! Each month, Petcurean employees are eligible to submit an order for Petcurean products to feed the furry friends in your life.
• Annual volunteer hours so you can give back to the causes that mean the most to you.
• Modern open concept office located in the beautiful Fraser Valley
• Stocked coffee, tea and treats at our office!

About Us

We are in the business of putting pet's first, through formulating superior-quality and nutritionally balanced recipes that give dogs and cats happier, healthier, and longer lives. Founded in 1999, as a local BC company, Petcurean has evolved to become a globally trusted brand of premium quality pet foods. Our recipes are sold in pet speciality stores across North America, and in over 30 countries around the world. Behind our success are our people that never waver from our brand's ultimate mission of putting pets first. Our People make us who we are and represent the true heart and soul of Petcurean.

Equal Opportunity Statement

Petcurean is an equal-opportunity employer. We are committed to providing an inclusive and welcoming environment for all employees, candidates, and clients. We do not discriminate on the basis of race, color, religion, national origin, gender, sexual orientation, age, marital status, or disability status. Diversity and inclusion are core values at Petcurean, and we actively encourage candidates from all backgrounds to apply for this position. We would like to thank all applicants for their interest; however only those candidates selected for an interview will be contacted.