OVERVIEW:

From corrugated packaging, paper bags, retail displays, pre-print, supply and inventory management, paper mills and recycling, Atlantic is strategically positioned to provide customers with a total packaging solution.

THE OPPORTUNITY:

The TMO Analyst, IT is an integral team member of Atlantic's Transformation Management Office responsible for leveraging technology to revolutionize our core capabilities to maximize business outcomes. This role will join a growing team that will contribute to the digital delivery portfolio within Atlantic. Our technology projects underpin Atlantic's digital strategy, which is focused on systems, data, and automation.

This role will ensure consistent flow of current, accurate, and timely collection/dissemination of programs/projects information to stakeholders at all levels of the company.

The Analyst is responsible for overseeing the IT project intake process ensuring the company's priorities and objectives are addressed.

Location: Scarborough, Ontario (currently hybrid)

RESPONSIBILITIES:

• Oversee the project intake process, ensuring established framework and governance is followed.
• Conduct preliminary feasibility assessments and analysis of requests.
• Collaborate with IT and business teams for prioritization of intake requests.
• Manage the Portfolio Project Management (PPM) tool ensuring all requests are entered and maintained with relevant information.
• Establish and manage reporting and metrics of portfolios, programs, projects, and requests.
• Assess resource demand and capacity planning, in collaboration with IT resource managers.
• Establish and conduct periodic project audits, ensuing adherence to established framework and governance.
• Support program/project managers, business analysts in usage of PPM tools and processes.
• Travel within North America will be required.

ROLE REQUIREMENTS:

• University Degree in Business, Information Technology, or related major.
• 3+ years of experience in supporting a Project Management Office (PMO) or Center of Excellence (CoE).
• Certification in project management and change management disciplines preferred, but not required i.e. Project Management (PMP, Prince 2), Certified Business Analysis Professional (CBAP), Change management (CCMP, CM2).
• Working knowledge of different project delivery methodologies (i.e., Waterfall, Agile, SAFE), with a focus on agile and iterative value creation in a customer-centricity environment.
• Ability to engage and influence stakeholders and collaborate with cross-functional teams effectively and with a high sense of urgency.
• Ability to oversee multiple small projects and excel in a complex and evolving portfolio.
• Ability to challenge the status quo, exhibit a mindset of creativity, determination and an energetic drive to succeed.
• Demonstrates change leadership by successfully guiding the organization through change, while maintaining focus, intensity and team cohesion.
• Ability to communicate fluently in French would be an asset.

COMPETENCIES:

Customer Focus - Personally demonstrates that external and internal customers are a high priority. Identifies customer needs and expectations and responds to them in a timely and effective manner. Anticipates and prevents delays or other things that can adversely affect the customer. Keeps customers informed about the status of pending actions and audits customer satisfaction with products or services.

Decision Quality - Gathers enough information to allow a pragmatic assessment of risks and benefits of alternative approaches in any decision. Stays focused on objectives and considers both the short-term and longer-term impact of decisions and keeps objectives in mind throughout the process. Communicates the impact and implications of decisions. Completes the appropriate level of due diligence required to make a quick, accurate decision.

Drive for Results - Achieves results within established timelines. Understands and demonstrates that intentions, activities and results are not the same. Pursues everything with energy, drive, and a need to finish; does not give up after finishing, even in the face of resistance or setbacks; consistently challenges self and others for results.

Leadership - The expectation of leadership is not reserved solely for only those who are in positions of authority, but from all employees. They demonstrate high integrity and are motivated by wanting to make a real difference to people by delivering a high-quality service for their customer and the organization. In positions of authority they: invest in development for the right people and identify and develop future leaders, and coach and provide candid feedback to others. They are visible and they model behaviors, competencies and values expected and inspire others to undertake challenging tasks and projects.

Teamwork - Is an effective team player who adds complementary skills and contributes valuable ideas, opinions and feedback. Communicates in an open and candid manner and can be counted upon to fulfill any commitments made to others on the team. Ensures the right stakeholders are informed and involved where necessary. Is ready to “roll up their sleeves” as necessary.

Think and Act like an owner - Thinks and cares about the organization like an owner. Commits to and upholds organizational values, and core behaviors even under difficult circumstances. Demonstrates a strong sense of responsibility and dedication to the success of the organization. Takes appropriate risks, holds self and others accountable for measurable, high-quality, timely, and cost-effective results and openly raises a challenge even if others don't.