Who We Are

Recollective Inc. is the leading provider of online research software for conducting qualitative research studies and fostering strategic customer insight communities. Launched in 2011, Recollective is recognized in the top 10 in the 2024 GRIT50 ranking of the worlds most innovative suppliers in the market research industry. Thousands of the worlds most innovative market research agencies and enterprises choose Recollective.

As a fast growing tech company headquartered in Ottawa, Canada, we have very ambitious goals and were not slowing down. We like to dream big, get things done and have fun while doing it. Interested? Apply today!

Find out moreabout us and our story here!

Who You Are

• Youre an imaginative designer who balances form and functionexcelling at visual design, integrating interaction design, and crafting thoughtful UX copy.
• You love untangling complex problems to create delightful, user-focused solutions and embrace every chance to learn from research, collaborate with peers, and iterate on ideas.
• Youre excited by the opportunity to shape the future of online research software, working in a fast-paced, innovative environment alongside Product Management, Design, and Engineering.
• Youre proactive, detail-oriented, and motivated by the impact your work can have on thousands of end-users around the globe.

Role Responsibilities

• Design User-Centric Experiences: Craft visually engaging and intuitive interfaces that transform complex workflows into simple, effective solutions for our customers.
• Conduct Research & Validation: Engage with real usersthrough interviews, testing, and feedback sessionsto ensure your designs authentically address their needs and pain points.
• Leverage Data & Insights: Combine qualitative and quantitative findings to guide design decisions, measure impact, and evolve the product in meaningful ways.
• Collaborate & Communicate: Work closely with product managers, designers, and engineers, championing design integrity from concept to release. Present ideas effectively to technical and non-technical audiences, ensuring alignment and shared vision.
• Contribute to Our Design System: Maintain and refine our evolving design systemdeveloping and documenting reusable components and patterns for consistency and efficiency across the product.
• Focus on Details & Consistency: Own the end-to-end design process, ensuring cohesive branding, interaction patterns, and UX copy throughout each project.
• Deliver High-Quality Work: Collaborate with QA and Engineering to validate features prior to release, guaranteeing a polished user experience that matches design specifications.

Required Skills and Experience

• 3+ years of professional experience in Product or User Experience Design, with a portfolio that demonstrates strong visual design, interaction flows, and UX writing.
• A solid grasp of usability principles, interaction design best practices, and accessibility standards.
• Proven communication skillscapable of presenting and defending design decisions with clarity and empathy.
• Hands-on user research experience, applying insights to create user-centric, data-informed designs.
• Proficiency in Figma (or similar tools) for design and prototyping.
• Demonstrated UX copywriting ability, ensuring clear, concise, and consistent language.
• A passion for staying ahead of design trends, tools, and technologiesalways looking for ways to push boundaries.
• Excellent attention to detail and the ability to juggle multiple projects in a dynamic, growth-oriented environment.
• A Bachelors or Masters degree in Design, Human-Computer Interaction, or a related field is an asset.
• Experience designing AI-based solutions or features is a plus, showcasing your readiness to tackle emerging challenges.

Location

This position is open to all applicants located in Canada, although preference will be given to those in Ottawa and those willing to work within the Eastern Time Zone.

We offer all our employees supportive and flexible work arrangementsa mix of in-office and virtual.

Take a 3D tour of our beautiful head office in downtown Ottawa (World Exchange Plaza).

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Working at Recollective

Some people excel in a more formal hierarchy, with a precise job description, a standard 9-5 routine or an environment where your path forward is pre-defined in a traditional way.

This is not that kind of place. At Recollective, everyone is a driver - there are no passengers and no excuses as we continue to build our company together.

If you are customer-obsessed, inspired to find your own new challenges and opportunities, energized by fast-paced change, and driven to blaze your own trailyou will love it here.

Our Core Values

Our core values serve as our compass, helping us maintain our corporate culture by hiring candidates with aligned values, shaping our programs and policies, and guiding our actions and decisions.

Read more about each of our core values below:

• Transparency
• Drive
• Excellence
• Humanity
• Team

Here is what else you can expect when joining Recollective in this role:

• We offer competitive compensation and reward people based on performance
• Comprehensive health benefits include a generous healthcare spending account (Health, dental, vision, etc.)
• 3 weeks' vacation, 3 paid personal days each year, and a flexible statutory holiday policy
• Generous Group RRSP matching and much more

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Recollective is an equal opportunity employer and welcomes applications from all qualified individuals, including women, Indigenous peoples, people with disabilities and racialized people, and people from gender and sexually diverse communities.

We want to ensure everyone can participate fully and equally in our selection process. If you are selected for an interview, please let us know if you require any special accommodation.

Recollective is committed to protecting our job applicant's personal information. We gather, store, and handle data fairly, transparently, and with respect to individual rights. By applying, you declare that you have read, understand, and consent to our Job Applicant Privacy Policy.

We would like to thank all applicants for their interest in our company; however, only those candidates selected for an interview will be contacted by our Talent Acquisition team.