Company Description

We believe in the power of work. Since 1994, we've been partnering with governments and local agencies across Canada to create sustainable employment opportunities for people, businesses and communities. We understand that work gives hope, strengthens relationships and drives economic growth.

Job Description

About the role

Location - Hybrid, Ontario

Travel Expectations: Within Ontario as required in to order to facilitate and deliver in person trainings at different centre locations across Ontario

Like WCG, you believe in the power of work. As a Learning and Development Training Facilitator, you'll provide facilitated learning sessions to staff of Employment Ontario Program across the SSM model. You will inspire, educate, and support Service Provider Staff with understanding program processes, policies, systems and best practices. As a Training Facilitator you will use techniques that are suitable for a variety of learning styles and the learning environment works effectively for clients of all skill, education, and experience levels.

In this role, you will work the Learning and Development team and collaborate with key collaborators to cultivate a culture of continuous learning and development that builds skills and improves performance.

What you'll do

• Deliver training to employees using a variety of instructional techniques, develop and optimize tools to cater to a wide array of learning needs (auditory, visual, kinesthetic)
• Maintain excellent relationships with all stakeholders (service provider partners, local employers, etc.) to ensure ongoing satisfaction, network cohesion, positive organizational outcomes)
• Facilitate virtual and in person workshops using a variety of techniques to support individual learning styles
• Deliver workshop content that is focused and relevant to the needs of the Service Provider Staff attending and in a manner that engages, motivates, and informs
• Develop content with learning objectives and aligning them with cultural, performance and process changes
• Identify best practices, key areas of new learnings and provide recommendation for new approaches
• Develop a strong understanding of WCG and Employment Ontario's contract, guidelines, policies, and procedures
• Actively seek new methods of training development and facilitation to ensure that training development and facilitation continues to evolve
• Make recommendations for changes and improvements to learning and development processes

Qualifications

What you bring

• Bilingual (French/English)
• Two (2) or more years' experience in workshop facilitation, corporate training, or employment counselling/advising experience or a related field
• Experience working with learning management systems with a focus on adult education or training
• Experience in adult education in an e-learning environment with deep subject-matter knowledge
• Must have the flexibility to travel to attend in-person training, in key locations in Toronto, Pee Region, York Region and Ottawa
• Organizational skills and a positive attitude are important qualities for the Workshop Facilitator
• Strong digital literacy including social media and Microsoft Office Suite, and experience using technology in workshop delivery (e.g., Microsoft teams, webinars, etc.)
• Knowledge of the local labour market, community resources & government social service programs
• Knowledge of job search techniques, career development, and issues relating to the unemployed
• Solid understanding of confidentiality and other professional codes of conduct
• Employment is conditional on obtaining a criminal record check

Preferred Criteria

• Certified Career Development Practitioner (CCDP)

For complete job requirements, see the full Job Description here

Additional Information

What we offer

• Competitive salary of $65,000 - $70,000 per year
• Comprehensive and flexible health and dental benefits
• Ongoing learning and development opportunities
• Generous time off policy to encourage work/life balance
• A diverse and inclusive workplace with a track record of high employee engagement and teamwork

ICWCGEOSUPP

WCG is strengthened by diversity. We are committed to achieving a workplace that is equitable and representative of Canada's diverse population. We actively work to attract, develop, and retain employees from diverse and equity-deserving backgrounds who have exceptional ability and the desire to make a difference. We continuously strive to support individual needs and differences in a work environment that is built on inclusivity and respect for everyone.

WCG is committed to providing an accessible, barrier free recruitment and selection process. If contacted for an employment opportunity, please advise us if you require accommodation in advance of any part of the recruitment and selection process.