JOB DESCRIPTION: Food and Beverage Service CrewBarista

If you are excited about being part of the team at a unique outdoor experience, then keep reading! Malahat SkyWalk is an exciting tourist attraction on Southern Vancouver Island. The experience includes a Welcome Centre, a 600-metre accessible treetop walk through a beautiful coastal forest leading to a 10-storey architecturally stunning Spiral Tower offering unparalleled views of southern Vancouver Island. Perfect for all ages and abilities, the SkyWalk experience provides a stunning new perspective of beautiful southern Vancouver Island and is truly a must-do activity in British Columbia. Our team is passionate about connecting with guests, sharing the beauty of our destination, and creating memorable moments through storytelling and exceptional service. Join the team at the Malahat SkyWalk, where breathtaking views meet exceptional guest experiences!

Position Overview

Food and Beverage (F&B) Service Crew / Baristas perform an array of tasks related to food preparation, guest service, and maintaining the cleanliness of the food serving areas. They work directly with guests to provide them with quality service and food. Taking direction from the F&B Supervisor andor the F&B Manager, they work with the team to ensure guest experience is offered and maintained at the highest level.

Duties and Responsibilities (include, but are not limited to)

In this role, you will:

• Greet guests - responsible for taking orders and payments from guests.
• Prepare and serve food to guests, such as hot and cold beverages, and espresso beverages.
• Answer guest inquiries about the menu, ingredients and pricing as it relates to food and beverage.
• Maintain tidy environment, and cleaning high-contact surfaces such as tables both indoors and outdoors.
• Clean and restock work and guest service areas, emptying trash and sanitizing equipment and utensils.
• Be responsible to count cash, balance cash floats and prepare daily cash outs.
• Learn about brewing methods, beverage blends, food preparation, and presentation techniques to improve food quality.
• Complete inventory and replenish items in display cases, at or behind the counter.
• Serve guests in a professional, prompt and friendly manner.
• Support other Malahat SkyWalk departments as needed to ensure smooth operations and exceptional guest experiences
• Other duties as assigned

Required Experience, Abilities and Qualifications To excel in this role, you should demonstrate:

• Experience working in a fast-paced café environment.
• Experience with an Espresso machine making coffee drinks.
• Experience with Cash Handling.
• Food Safe and Serving it Right certification or willing to complete certification as required.
• Personable and outgoing.
• A high degree of thoughtfulness in dealing with the public.
• Ability to thrive in a team setting and possess the skills necessary to work independently.
• Ability to walk, bend, and stand for extended periods of time.
• Excellent communication skills (verbal and written).
• Capacity to lift and carry objects weighing up to 50 pounds.

Asset Qualifications

The following qualifications are not mandatory; however, they are preferred and will be considered assets:

• Proficiency in a second language.
• Basic First Aid (OFA Level 1)

Work Conditions

• This position requires flexibility to accommodate the needs of the business, including evenings, weekends, holidays, and on-call shifts.
• Cross-training in other departments will be required to support the overall guest experience at the Malahat SkyWalk. You will also be required to learn about our location, its history, foliage and geography, etcetera in order to answer questions from our guests.
• This position requires working in variable weather conditions.

Malahat SkyWalk is an equal opportunity employer that values diversity and inclusion in the workplace and is committed to providing a workplace free of harassment and discrimination. We are pleased to consider applications from all qualified candidates, regardless of race, colour, religion, sexual orientation, gender, nationality, age, disability, or any other status protected by law.

We thank all of those who apply. Only those selected for further consideration will be contacted.

Malahat SkyWalk gratefully acknowledges that we live, work and play on the traditional and ancestral territory of the Malahat Nation, part of the Coast Salish Peoples.

Pay Range: $ 20.00 - $22.75 per hour

Position Type: Part-time (with the potential to move to full-time hours for the summer)

Position Status: Seasonal