Supervisor
We are seeking an experienced and dynamic Operations Supervisor to join our team. This role is pivotal in overseeing multiple departments and ensuring seamless collaboration between on-site and remote teams, with a focus on improving operational efficiency and enhancing customer satisfaction.
Key Responsibilities
Team Leadership & Coordination
• Supervise and support Project Managers, Installers, Service Technicians, and the Service Coordinator.
• Coordinate team efforts to ensure efficient project planning, resource allocation, and timely execution.
• Provide guidance on operational priorities while fostering a collaborative work environment.
Operational Oversight
• Manage processes related to upselling services, scheduling measurements, and general operational planning.
• Collaborate with the Operations Manager to establish and monitor departmental goals, ensuring alignment with broader business objectives.
• Work closely with the On-Site Supervisor (OSS) to address any on-site issues requiring high-level intervention.
Customer & Project Coordination
• Oversee the scheduling and management of installations, ensuring smooth communication between customers, office staff, and field teams.
• Implement improvements to enhance the customer experience and resolve issues proactively.
• Ensure that all post-installation processes (excluding on-site troubleshooting) are efficiently handled by the team.
Problem-Solving & Continuous Improvement
• Identify and resolve bottlenecks in workflows, focusing on long-term operational improvements.
• Develop and refine procedures to enhance efficiency across departments and reduce inefficiencies.
Documentation & Reporting
• Maintain accurate and thorough records of all projects, team activities, and customer interactions.
• Provide regular reports to the Operations Manager, highlighting successes and areas for improvement.
What We're Looking For
• Experience: Minimum 1-2 years in a supervisory or management role, preferably within the construction, home improvement, or windows and doors industry.
• Skills: Exceptional communication, organizational, and leadership abilities.
• Problem-Solving: Strong analytical mindset with a focus on real-time solutions.
• Teamwork: Proven ability to collaborate effectively across departments.
• Adaptability: Thrives in a fast-paced environment with changing priorities.
What We Offer
• Competitive Compensation: Reflective of your skills, experience, and contributions.
• Career Growth: Opportunities to advance within a growing company that values leadership and initiative.
• Supportive Team Environment: Work with a dedicated team committed to operational excellence and customer satisfaction.
• Comprehensive Training: Tools and resources to set you up for success in this critical role.
Job Details:
• Job Type: Full-time
• Pay: From $52,000 per year to start
• Schedule: Monday to Friday, weekends as needed
• Work Location: In-person
RequirementsSupervisor
We are seeking an experienced and dynamic Operations Supervisor to join our team. This role is pivotal in overseeing multiple departments and ensuring seamless collaboration between on-site and remote teams, with a focus on improving operational efficiency and enhancing customer satisfaction.
Key Responsibilities
Team Leadership & Coordination
• Supervise and support Project Managers, Installers, Service Technicians, and the Service Coordinator.
• Coordinate team efforts to ensure efficient project planning, resource allocation, and timely execution.
• Provide guidance on operational priorities while fostering a collaborative work environment.
Operational Oversight
• Manage processes related to upselling services, scheduling measurements, and general operational planning.
• Collaborate with the Operations Manager to establish and monitor departmental goals, ensuring alignment with broader business objectives.
• Work closely with the On-Site Supervisor (OSS) to address any on-site issues requiring high-level intervention.
Customer & Project Coordination
• Oversee the scheduling and management of installations, ensuring smooth communication between customers, office staff, and field teams.
• Implement improvements to enhance the customer experience and resolve issues proactively.
• Ensure that all post-installation processes (excluding on-site troubleshooting) are efficiently handled by the team.
Problem-Solving & Continuous Improvement
• Identify and resolve bottlenecks in workflows, focusing on long-term operational improvements.
• Develop and refine procedures to enhance efficiency across departments and reduce inefficiencies.
Documentation & Reporting
• Maintain accurate and thorough records of all projects, team activities, and customer interactions.
• Provide regular reports to the Operations Manager, highlighting successes and areas for improvement.
What We're Looking For
• Experience: Minimum 1-2 years in a supervisory or management role, preferably within the construction, home improvement, or windows and doors industry.
• Skills: Exceptional communication, organizational, and leadership abilities.
• Problem-Solving: Strong analytical mindset with a focus on real-time solutions.
• Teamwork: Proven ability to collaborate effectively across departments.
• Adaptability: Thrives in a fast-paced environment with changing priorities.
What We Offer
• Competitive Compensation: Reflective of your skills, experience, and contributions.
• Career Growth: Opportunities to advance within a growing company that values leadership and initiative.
• Supportive Team Environment: Work with a dedicated team committed to operational excellence and customer satisfaction.
• Comprehensive Training: Tools and resources to set you up for success in this critical role.
Job Details:
• Job Type: Full-time
• Pay: From $52,000 per year to start
• Schedule: Monday to Friday, weekends as needed
• Work Location: In-person
BenefitsSupervisor
We are seeking an experienced and dynamic Operations Supervisor to join our team. This role is pivotal in overseeing multiple departments and ensuring seamless collaboration between on-site and remote teams, with a focus on improving operational efficiency and enhancing customer satisfaction.
Key Responsibilities
Team Leadership & Coordination
• Supervise and support Project Managers, Installers, Service Technicians, and the Service Coordinator.
• Coordinate team efforts to ensure efficient project planning, resource allocation, and timely execution.
• Provide guidance on operational priorities while fostering a collaborative work environment.
Operational Oversight
• Manage processes related to upselling services, scheduling measurements, and general operational planning.
• Collaborate with the Operations Manager to establish and monitor departmental goals, ensuring alignment with broader business objectives.
• Work closely with the On-Site Supervisor (OSS) to address any on-site issues requiring high-level intervention.
Customer & Project Coordination
• Oversee the scheduling and management of installations, ensuring smooth communication between customers, office staff, and field teams.
• Implement improvements to enhance the customer experience and resolve issues proactively.
• Ensure that all post-installation processes (excluding on-site troubleshooting) are efficiently handled by the team.
Problem-Solving & Continuous Improvement
• Identify and resolve bottlenecks in workflows, focusing on long-term operational improvements.
• Develop and refine procedures to enhance efficiency across departments and reduce inefficiencies.
Documentation & Reporting
• Maintain accurate and thorough records of all projects, team activities, and customer interactions.
• Provide regular reports to the Operations Manager, highlighting successes and areas for improvement.
What We're Looking For
• Experience: Minimum 1-2 years in a supervisory or management role, preferably within the construction, home improvement, or windows and doors industry.
• Skills: Exceptional communication, organizational, and leadership abilities.
• Problem-Solving: Strong analytical mindset with a focus on real-time solutions.
• Teamwork: Proven ability to collaborate effectively across departments.
• Adaptability: Thrives in a fast-paced environment with changing priorities.
What We Offer
• Competitive Compensation: Reflective of your skills, experience, and contributions.
• Career Growth: Opportunities to advance within a growing company that values leadership and initiative.
• Supportive Team Environment: Work with a dedicated team committed to operational excellence and customer satisfaction.
• Comprehensive Training: Tools and resources to set you up for success in this critical role.
Job Details:
• Job Type: Full-time
• Pay: From $52,000 per year to start
• Schedule: Monday to Friday, weekends as needed
• Work Location: In-person