Join Onward: Transforming Lives through Affordable Housing and Community Engagement

At Onward, we stand for more than just housing; we represent affordability, community, and the fostering of personal growth. Our commitment to creating affordable homes and empowering individuals to thrive is what drives us. With over five decades of history, Onward stands as a leading not-for-profit dedicated to affordable housing in Calgary.

Our Mission:Onward focuses on creating, renovating, and expertly managing properties to provide homes for over 3,000 individuals, predominantly with lower incomes. We work closely with over 50 social-service agencies to introduce residents who require support. Our buildings, spread across the city, cater to individuals, families, seniors, Indigenous persons, newcomers to Canada, and others who benefit from personalized agency support for various needs, including mental health, addictions, and mobility challenges.

Our People, Our Strength: To fulfill our mission, we rely on an exceptional team of dedicated employees. We seek team members who value results, leadership, and inclusive practices, believing in the power of collaboration and demonstrating courage where needed.

If you resonate with our vision and share our values, we invite you to join us on our mission to make a meaningful difference in people's lives.

What we need from this role

Reporting to the Team Lead, Building Services, the Building Maintenance Technician ensures the proper operation, maintenance, and presentation of Onward-owned and managed properties. This role involves a diverse range of responsibilities, from performing repairs and upgrades to managing unit turnovers and maintaining cleanliness and landscaping. The Technician plays a critical role in maintaining the safety, functionality, and aesthetic standards of our properties while supporting positive resident experiences.

Key Duties and Responsibilities

Property Maintenance and Upkeep

• Perform routine maintenance, repairs, and upgrades to ensure all properties meet Onwards operational and safety standards.
• Manage unit turnover processes, including repairs, painting, cleaning, and minor renovations.
• Conduct regular inspections of building systems and address identified issues promptly.
• Oversee landscaping, snow removal, and janitorial tasks to maintain property appearance.
• Maintain inventory of supplies, tools, and equipment, ensuring readiness for all tasks.

Resident Support

• Respond to resident inquiries and maintenance requests professionally and efficiently.
• Assist with resolving minor resident concerns and escalate issues when necessary.

Emergency and Safety Response

• Participate in the on-call schedule for after-hours emergencies, ensuring prompt and effective responses.
• Adhere to Onwards safety and security policies and actively identify and mitigate potential hazards.

Team Collaboration

• Collaborate with the Building Services team to ensure seamless operations across the portfolio.
• Support the Resident Services team as needed to align efforts with organizational goals.

What you bring

To excel in this role, youll need:

• A clear criminal background check and vulnerable persons check.
• A valid drivers license and reliable vehicle.
• Two to three years of experience in building maintenance.
• Flexibility to accommodate varying work hours and a rotational on-call schedule.
• A high school diploma or equivalent.
• Physical ability to lift, push, or pull up to 50 pounds (23 kilograms) repeatedly and remain on your feet for extended periods.
• Basic computer literacy.
• Strong communication, teamwork, and attention to detail.

Youll stand out if you also have:

• Experience working with a not-for-profit housing organization.
• Familiarity with Yardi or other property management software.
• Specialized skills or certifications in carpentry, electrical work, plumbing, or millwork.

Working Environment, Conditions, and Physical Demands

This role involves a combination of indoor and outdoor tasks, often in varying weather conditions. Daily responsibilities require physical activity, operating machinery, and managing time-sensitive challenges. Youll be part of a six-week rotational on-call schedule, responding to emergencies and ensuring the properties remain safe, functional, and welcoming for residents.

Compensation

• A competitive salary
• Potential performance bonus: Up to 5%
• Initial vacation entitlement of three weeks
• Comprehensive benefits package including a health spending account
• RRSP featuring an automatic 5% contribution from Onward and an additional 2% contribution with a matching component
• Five flex days per year
• A dynamic and supportive work environment where your actions make a real impact in the community

Our Commitment

Our commitment to diversity, equity, and inclusion ensures equal opportunities for all applicants; we encourage individuals from all backgrounds to apply.

Thank you for your interest in Onward!

Join us to make a significant impact in Calgary's community and housing sector! Follow us on LinkedIn, Facebook, and Twitter to discover more about our ongoing work and plans for the future.