Bosa Properties Inc. ("BPI") is an end-to-end real estate company offering human-centered solutions for property development and management. Based out of Vancouver, Canada, our team of in-house experts work across residential, commercial and master-planned projects, with a growing residential portfolio that includes more than 22,000 homes that are built or under development, and an income portfolio that includes 5.5 million square feet of retail, industrial, office and rental properties under management.

We are an organization of high achievers and believe what is created in community is always better than what is created in isolation. We set high expectations and support you in achieving excellence. We are building a trusted community to collaborate, learn from each other and deliver results.

About The Role

What You'll Do

1. Leasing Duties:

• Manage leasing inquiries and maintain accurate suite availability.
• Schedule and confirm appointments for property viewings, conducting engaging suite showings.
• Facilitate effective communication to ensure prospects receive timely and accurate information.
• Guide prospects through the application process and participate in resident selection.
• Assist in leasing performance analysis, providing weekly/monthly trends.
• Ability to speak to the residential tenancy act, and have an understanding of lease agreements, addendums, and tenancy guidelines.

2. Resident Engagement Support:

• Assist in organizing resident events, programs, and activities to encourage community engagement.
• Respond to resident inquiries, concerns, and feedback professionally and promptly.
• Act as a point of contact for residents, addressing their needs and facilitating communication with management.

3. Administrative Assistance:

• Maintain resident records, lease agreements, and relevant documentation.
• Handle resident move-ins and move-outs, conducting apartment inspections.
• Support in preparing and distributing communication materials to residents.

4. Financial and Budget Support:

• Collaborate to manage the building's financial operations effectively.
• Assist in monitoring rent collections, processing invoices, and maintaining financial records.
• Contribute to preparing and monitoring the annual budget, tracking expenses, and identifying cost-saving opportunities.

5. Team Collaboration:

• Work closely with the management team to ensure seamless coordination and task execution.
• Foster a positive team culture, promoting teamwork and collaboration.
• Support in providing feedback and guidance to team members.

6. Vendor and Maintenance Coordination:

• Collaborate with maintenance teams to address resident maintenance requests and building repairs promptly.
• Assist in managing relationships with external vendors and service providers.

What You Bring

• Previous experience in property management, customer service, or related fields is an asset.
• Excellent communication and interpersonal skills, with the ability to interact with residents and team members professionally and courteously.
• Strong organizational abilities, attention to detail, and time management skills.
• Proficiency in Microsoft Office Suite and property management software (knowledge of Yardi or similar software is a plus).
• Ability to work in a fast-paced environment, handling multiple tasks and priorities effectively.
• A proactive and positive attitude, willing to take initiative and contribute to the success of the community.

Our salary ranges and bonus percentages are determined by job family and level. Base salary is determined by a combination of factors including, but not limited to, education and training, years of relevant experience, and internal equity.

• Trustworthy: You lead with trust when interacting with your team and other departments. You proactively build trust by demonstrating credibility, empathy, and sincerity.
• Humble: Unpretentious and self-aware, you take responsibility for your mistakes. You know that egos are barriers to doing our best work and always learning.
• Community focused: You believe what is created in community is always better than what is created in isolation and excellence is created through collaboration.

We value your interest in Bosa Properties. While we can only respond to shortlisted applicants, we will keep your information on file and consider you for future opportunities as they come available.

You belong here! If your experience and interests match with some of the above, we want you to apply. We are dedicated to building a diverse community, where everyone belongs.

Accommodations will be provided as requested by candidates taking part in all aspects of the selection process.