We're looking for a General Manager to join us at Balkan! Fresh Mediterranean in the heart of Banff established in 1984. Our Yia Yia (Grandma) lived to be 103 years old for a reason — Greece's fresh and healthy diet. Balkan brings together the best of lunch and dinner for an incredible all-day feast with plenty of vegetarian and halal options. From fresh pita wraps to mouthwatering souvlaki, prepare your taste buds for fun & flavourful Mediterranean dishes paired perfectly with vibrant cocktails and fruity spirit-free drinks. Join us weekly for Greek Night with belly dancing, plate smashing and traditional dancing! OPA! Want to know more? Check us out here: https://www.banffbalkan.ca/

General Manager

The General Manager (GM) is responsible for overseeing the day-to-day business operations of the venue. Through the exercise of discretion and independent judgment, the GM has overall supervisory and managerial responsibility for the daily operations of a single venue ensuring desired outcomes (i.e., increased sales, profitability, and employee retention). The GM mobilizes the venue management team to oversee the financial controls, operations, people development, guest experience and compliance within the venue.

We Love Perks! This Position Includes:

• Great salaries, achievable bonus programs + tips
• $200 Welcome Gift Card to use at any BHC Venue
• 50% off food, bottles of wine & sake for yourself + a guest at all BHC venues
• Learning & Development allowance
• Cell phone allowance
• Extended health benefits with premiums completely paid for by BHC after 3 months
• RRSP matching program after 3 months
• Short Term & Long Term Disability coverage after 3 months
• 3 weeks paid vacation + statutory holidays
• Paid community volunteer time
• Affordable manager housing may be available

What You'll Do:

• If it's happening in the restaurant, you are a part of it! Planning, executing, elevating - you do it all
• You like systems and processes, so you'll focus on getting those right for your team
• You do what it takes to increase sales and minimize costs without compromising quality
• Manage all areas of the restaurant and makes final decisions on matters of importance
• Effectively communicate and interact with all departments across the venue including BOH management team, as well as BHC Head Office
• Like us, you're proud to be a part of BHC and so you have a strong commitment to BHC brand and team culture
• While you're very focused on ensuring outstanding guest service, responding to complaints, taking appropriate action, and generating return guests – you also recognize the importance of employee experience and building a strong team culture

What You Have:

• You're a real people person - It's not just about customer service for you, it's about hospitality
• You don't shy away from working with various types of technology and systems
• Flexible schedule required
• Proven success in a General Manager role is an asset
• Previous experience in a similar role required
• ProServe certification required

Banff Hospitality Collective is: Balkan Restaurant | Chuck's Steakhouse | High Rollers | Magpie & Stump | Park Distillery Restaurant & Bar | The Bear Street Tavern | The Bison Restaurant + Terrace | The Eddie Burger Bar | The Maple Leaf Grill and Lounge | Three Bears Brewery & Restaurant | Hello Sunshine | Lupo Italian | Bluebird Restaurant | Mount View Barbecue | Pizzeria Sophia | Are you ready to join us at Banff's most iconic and popular downtown restaurants?

Applicants must be legally eligible to work in Canada.