Banquets Captain - Silvertip

Owned by Stone Creek Resorts Inc., two world-class golf resorts in the most beautiful natural surroundings are Silvertip Resort in Alberta and Eagle Ranch Resort in British Columbia. Our resorts' defining features have their foundation in the values; striving to provide an extraordinary experience to our guests is crucial. Our service commitment, SERVICE BEYOND, sets us apart from our competitors. We are looking for a Seasonal Banquets Captain for the upcoming Summer season for our Silvertip Resort at Canmore, Alberta. A successful candidate is required to work as per the company values: Caring, integrity, excellence, team sprit and financial responsibility.

Are you passionate about creating exceptional event experiences? Join our team at Silvertip Resort, one of the most sought-after destinations for weddings and events, and take a leading role in delivering unforgettable moments for our guests.

Position Summary

Reporting to the Food & Beverage Manager (or their designate), the Banquets Captain ensures the smooth execution of events by overseeing setup, service, and breakdown operations. This role requires leading a team of servers and support staff, coordinating with event planners, and ensuring guest satisfaction. The ideal candidate thrives in a fast-paced environment, demonstrates excellent attention to detail, and is committed to maintaining the highest service standards.
Why Silvertip Resort

• Discounted: golf privileges, staff meals, restaurant meals, grocery and golf shop purchases at Silvertip Resort & Eagle Ranch Resort.
• Staff Accommodation on site.
• We offer a diverse and engaging work environment in a unique location.
• Close to many outdoor adventures and Cities - Banff National Park, Kootenay National Park, Sunshine Resort, Lake Louise Resort, Kicking Horse Mountain Resort, etc.
  

Key Responsibilities

• Address guest inquiries and special requests promptly and professionally, creating a welcoming atmosphere.
• Collaborate with the Banquet Supervisor, Manager, and kitchen staff to ensure seamless operations and timely service.
• Supervise and train servers and support staff, providing clear guidance to maintain service excellence.
• Oversee event setup, service, and breakdown, ensuring adherence to timelines and high-quality standards.
• Adhere to ProServe standards and all local alcohol service regulations, verifying legal drinking age and monitoring responsible service.
• Assist in monitoring inventory levels for banquet supplies and report shortages or needs to management.
• Ensure all safety, health, and cleanliness standards are upheld during events, adhering to company policies and regulations.
• Assist in executing special events, ensuring all details are managed effectively and meet guest expectations.
• Work well as a team player and always maintain a respectful and professional attitude.
• Knowledgeable about the menu and wine list that is offered and answer questions.
• Other duties as assigned.
  

Requirements

• Proven experience in a hospitality or banquet service role.
• Strong leadership and organizational skills.
• Ability to take initiative and manage a team effectively in a fast-paced environment.
• Excellent communication and interpersonal skills.
• ProServe certification (or willingness to obtain).
• Detail-oriented with a strong focus on guest satisfaction.
• Availability to work flexible hours, including evenings, weekends, and holidays.
• Must be able to stand and for up to 8 hours.
• Must be able to lift up to 50 lbs.

Duration: This is a Full-Time seasonal position, April to October. Overtime during busy periods may be required.

Stone Creek Resorts Inc. is committed to supporting a diverse workforce from various communities within which we operate. We encourage all qualified professionals without regard to race, gender identity, colour, sex, marital / family status, citizenship, religion, sexual orientation, aboriginal status, age, etc. to apply.