POSITION: Manager, Business Analysis
REPORTS TO: Executive Lead, Agency Modernization
DEPARTMENT: Business Analysis
LOCATION: North Bay
REFERENCE: 800-173-25
SALARY: $104, 546 - $123, 006
WHO WE ARE:
Ontario Northland Transportation Commission (ONTC) is an Agency of the Province of Ontario that provides efficient and vital transportation services, We are a modern, forward-thinking organization focused on providing safe and reliable transportation services. ONTC has a rich history of over 120 years and strong connections to the communities we serve. With over 900 skilled professionals, we work together to enhance transportation services and ensure that they are sustainable for future generations. We offer a dynamic workplace culture, along with a competitive salary, excellent benefit package, a defined benefit pension plan, paid vacation, paid personal leave days and discounted transportation on our bus and passenger rail services.
ACCOUNTABILITY STATEMENT:
The Manager, Business Analysis leads a team of Business Analysts who gather, document, and analyze business requirements and processes in order to recommend solutions that meet the organization's needs. This role acts as a key liaison between business stakeholders, project management, organization change management, and IT teams, ensuring that solutions are aligned with business needs and objectives.
MAJOR DUTIES/ RESPONSIBILITIES:

• Manage a team of business analysts, setting clear objectives, ensuring alignment with organizational goals and strategic priorities.
• Provide coaching, performance feedback, and career development opportunities for direct reports, ensuring their growth aligns with both departmental and organizational success.
• Lead the planning, execution, and optimization of business analysis activities, overseeing the requirements of gathering, process mapping, and solution design across multiple projects.
• Accountable for the delivery of high-quality business solutions that align with the organization's strategic goals and drive measurable business outcomes.
• Monitor, report, and analyze the performance of business analysis initiatives across departments, proactively identifying risks and issues, and taking corrective action where necessary
• Lead continuous improvement initiatives to optimize business analysis processes, tools, and methodologies, ensuring alignment with best practices and industry standards.
• Define and implement a comprehensive strategy for a Business Analysis Center of Excellence (BACOE), setting long-term objectives for process optimization, talent development, and knowledge management.
• Lead the development of organization-wide business analysis frameworks, standards, and methodologies
• Ensure alignment of business analysis skill development with the future needs of the organization, identifying gaps and implementing targeted training and development programs.
• Work with senior stakeholders to ensure business requirements are effectively translated into actionable deliverables.
• Lead the prioritization of business analysis projects ensuring that resources are allocated effectively to achieve maximum business impact and ROI.
• Support the creation and approval of business cases for investment in systems, ensuring robust analysis and decision-making to support resource allocation across people, process, and technology initiatives.
• Collaborate with senior leadership to continuously improve the organization's project intake process, ensuring the alignment of new initiatives with overall business strategy and goals.
• Promote a safe and inclusive work environment that encourages a culture of collaboration and continuous improvement

REQUIREMENTS:

• University degree in Business Administration, Information Technology, Business Analysis, or Project Management or a related field
• IIBA Certified Business Analysis Professional (CBAP)
• 5 years of experience in Business Analysis
• Minimum of 2 years of direct management of staff experience
• PMBOK, BABOK, LEAN, SIX SIGMA, ITIL, or other Risk Management certifications are considered an asset
• Strong computer skills including MS Office, MS Visio, MS Project and Smartsheet
• Above average written and presentation skills, with the ability to cater to different audiences
• Valid Driver's License
• Committed to Health and Safety

BACKGROUND INVESTIGATION: The successful candidate will need to pass the following clearances: criminal record check, employment references and education verification.
CLOSING DATE: January 19, 2025 no later than 11:59 p.m. We thank all applicants for their interest; however, only those selected for an interview will be contacted. Qualified individuals are invited to apply in writing with a current covering letter and resume (provided in one document), stating reference name and number. Visit our career website to apply: https://www.ontarionorthland.ca/en/careers
At Ontario Northland, we are committed to employment equity. We value the unique skills and experiences each person brings to Ontario Northland and invite all interested individuals to apply and encourage applications from Indigenous peoples, racialized persons, women, persons with disabilities, and persons who identify as 2SLGBTQIA+.
Ontario Northland will provide accommodation to ensure barrier-free employment in accordance with the Canadian Human Rights Act and the Accessibility for Ontarians with Disabilities Act. You can request accommodation at any stage of the hiring process. If you require an accommodation, please contact Human Resources.
Les offres d'emploi sont également disponibles en français. Visitez notre site Web sur les carrières ou appelez le 1-800-363-7512, poste 394 pour plus de renseignements.

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