Role Description:

The Architect will have experience providing technical leadership to ensure technical integrity and consistency throughout a solution's life-cycle stages.

Responsibilities:

• Document the business drivers, client area processes, and how those processes contribute to the achievement of the area's business goals
  
• Analyze the business needs of clients and stakeholders to propose potential solutions both technical and non-technical
  
• Lead the translation of business requirements into high-level design specifications
  
• Design and document cost effective, innovative and operationally supportable solutions
  
• Document the structure, connections, and relationships of business processes, organizational work groups, data, applications, user interfaces, applications interfaces, infrastructure, and network topology
  
• Design solutions that recognize and adapt to the business, technical, and financial constraints
  
• Develop solutions that recognize IT operational limitations and opportunities
  
• Document the effort, risk, costs, and complexity of potential solutions
  
• Research and write discussion documents on such topics as emerging technologies, vendors, functionality and reliability of products, and service offerings
  
• Review proposed solution architectures and ensure they align with overall enterprise architecture roadmaps, standards, designs, and strategies
  
• Ensure solution architectures meet business objectives for availability, reliability, performance, scalability, maintainability, manageability, and security
  
• Other architect duties as assigned
  

Skill Requirements/Qualifications:

The following are minimum qualifications and/or experience for the delivery of the Services:

• Minimum of eight (8) years of experience working in technical Information Technology roles within complex enterprise environments.
  
• Minimum of three (3) years of experience developing solution architectures on projects across n-tiered platforms .
  
• Expert knowledge of Information Architecture principles and techniques, data management, data integration and data quality platforms and tools.
  
• Expert knowledge and experience in Dynamics CRM and Platforms.
  
• Expert knowledge in at least one enterprise ETL tool
  
• Experience with Microsoft Dynamics 365 Customer Service and /or experience with Salesforce Service Cloud CRM Platforms.
  
• Experience with Low Code platforms associated with above CRM solutions.
  
• Minimum of three (3) years of experience working architecting solutions involving complex integration scenarios (multi-platform, competing technologies, SaaS and PaaS, Software as a Service).
  
• Experience working with Cloud technologies.
  
• Knowledge of Azure Architecture (NSG, Firewall, Monitoring, Subscriptions, Key Vault, Security Controls, Authentication).
  
• Knowledge of process re-engineering principles, requirements gathering, and middleware management
  
• Ability to translate complex technical concepts into simple non-technical terms for various audiences
  
• Ability to adapt to change in dynamically evolving situations
  
• Ability to work in a team environment
  
• Excellent customer service skills and communication skills
  
• Excellent problem-solving skills
  

Preferred Qualifications or Experience:

• Experience with enterprise Content Management platforms
  
• Experience with Portal technology; in particular self-serve capabilities
  
• Knowledge of Enterprise Business Intelligence including platforms such as Power BI